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Business Director
2 months ago
We are seeking a highly skilled and experienced Business Manager to lead our Bradford branch and drive exceptional customer service to our customers.
Key Responsibilities:- Manage the day-to-day operation of the branch, ensuring efficient and effective delivery of sales and customer service targets.
- Drive exceptional customer service to our customers, ensuring repeat sales and providing training and coaching to the internal sales team and branch assistants.
- Develop and implement strategies to increase branch sales, attract new customers, and exceed daily and weekly targets.
- Lead and motivate a team of sales and customer service professionals, providing guidance and support to ensure they meet their performance targets.
- Collaborate with other departments to ensure seamless communication and effective working practices.
- Previous management experience within a wholesale environment, preferably in the electrical products sector.
- Strong commercial acumen and ability to manage a business unit/branch.
- Excellent interpersonal skills, with the ability to influence and motivate a team.
- Intermediate IT skills, including Outlook, Excel, and PowerPoint.
- Full UK driving license is essential.
- Great salary and performance-based bonus scheme.
- Company car, fuel card, or cash allowance, laptop, and mobile provided.
- Contracted to 40 hours per week, Monday to Friday shifts between 07:00 and 17:00.
- 33 days annual leave (including bank holidays) and birthday day off.
- Comprehensive health and wellbeing support programme, long service awards, and key milestones.
- Benefits: enhanced family leave benefits, agile working, training academy, buy and sell annual leave, free virtual GP service, and staff discount on webshop and discounts in high-street stores.
As a Business Manager, you will be responsible for managing the day-to-day operation of the branch, driving exceptional customer service, and developing strategies to increase branch sales. If you have previous management experience within a wholesale environment and are looking for a challenging and rewarding role, we encourage you to apply.