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Financial Operations Specialist
2 months ago
Service Care Solutions is seeking a highly skilled Finance Technician to join their team in Lincolnshire.
Key Responsibilities:- Provide comprehensive finance support and processing services to clients, ensuring timely and efficient delivery of services within set KPIs and activity timescales.
- Work collaboratively with the team to utilize an adult care case management system for service users requiring direct payments, provider payments, deferred payments, residential and non-residential assessments.
- Ensure that advice is interpreted and managed in accordance with local policies and national guidance for direct payments, provider payments, deferred payments, residential and non-residential assessments.
- Manage complex data management on behalf of the local authority, adhering to local policies and national guidance for processing and maintaining direct payments, provider payments, deferred payments, residential and non-residential assessments.
- Prioritize tasks effectively and extract data to support service user complaints/requests, including SARS or FOI.
- Communicate effectively with external bodies, such as legal service organizations.
- Handle routine correspondence and telephone enquiries of a personal and confidential nature related to service users' financial details and payments to service providers.
- Manage daily incoming and outgoing post for the direct payments, provider payments, deferred payments, residential and non-residential assessments teams within agreed timescales and deadlines.
- Collaborate with colleagues to review and update procedures to improve quality and consistency.
- Maintain effective working relationships with Lincolnshire County Council staff, service providers, service users, and other professionals.
- Ensure accurate maintenance of computer and manual filing systems.
Additional responsibilities may be assigned as needed, within the scope of the post and with the agreement of the post holder.
