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Cost and Revenue Assurance Manager

2 months ago

Farnborough, Hampshire, United Kingdom ARO Full time
About the Role

We are seeking a highly skilled Cost and Revenue Assurance Manager to join our Commercial Team at ARO. This is a Hybrid role with onsite requirement 2-3 days a week and travel to other UK offices.

Key Responsibilities
  • Cost Assurance:
    • Analyse supplier invoices to ensure accuracy, completeness, and adherence to contractual terms.
    • Identify and investigate any discrepancies, billing errors, or overcharges from suppliers.
    • Collaborate with internal teams, such as Billing, Procurement and Finance, to resolve billing issues in a timely manner.
    • Develop and implement processes to proactively prevent future billing errors and cost leakage.
  • Revenue Assurance:
    • Conduct thorough reviews of customer billing data to ensure accuracy and completeness.
    • Identify any billing discrepancies, missing revenue, or revenue leakage.
    • Collaborate with Sales, Finance, and Customer Service teams to resolve billing-related issues.
    • Implement controls to minimise revenue leakage and improve overall revenue assurance processes.
  • Efficiency and Savings:
    • Continuously review existing processes and systems to identify opportunities for efficiency gains.
    • Develop and implement initiatives to streamline operations and reduce costs.
    • Conduct regular audits and analysis of cost structures, pricing models, and revenue streams.
    • Recommend and implement strategies to optimise cost and revenue performance.
  • Supplier Negotiations:
    • Collaborate with procurement and product management teams to negotiate favourable terms with suppliers.
    • Drive cost-saving initiatives through effective supplier negotiations.
    • Maintain strong relationships with key suppliers to ensure ongoing cost efficiency and service quality.
  • Data Analysis and Reporting:
    • Utilise database and data analysis skills to extract, manipulate, and analyse large volumes of data.
    • Generate regular reports and present findings to management, highlighting cost and revenue trends, risks, and opportunities.
    • Develop and maintain performance metrics and KPIs to track the effectiveness of cost and revenue assurance activities.
Requirements
  • Essential:
    • Proven experience in cost and revenue assurance, billing operations, or financial analysis.
    • Strong understanding of supplier invoicing processes, billing systems, and revenue recognition principles.
    • Excellent negotiation skills and the ability to build and maintain relationships with suppliers.
    • Strong analytical and problem-solving abilities, with keen attention to detail.
    • Excellent communication and presentation skills, with the ability to convey complex concepts to both technical and non-technical stakeholders.
  • Desirable:
    • Graduate level experience, with good level of financial acumen.
    • Proficient in database management, data analysis, and reporting tools (e.g., SQL, Excel, Tableau, etc.).
    • Tenacious, self-motivated and able to work independently, while also being a team player.
    • Prior experience in the telecommunications & technology industries.
Benefits

At ARO, we offer a wide range of benefits and incentives to our employees, including:

  • 'Design Your Life' training and development programme
  • Flexible working
  • Company Pension Scheme and matching contributions
  • Company Perks portal
  • Private Medical insurance
  • Life assurance
  • 25 days holiday plus bank holidays plus holiday trading
  • Your Birthday off, on us
  • Health Club and Wellbeing Scheme
  • ARO Shares after 12 months employment
  • Employee Assistance Programme
  • Technical Training Academy and E-learning