Technical Service Desk Expert
5 days ago
LMS Group is seeking a Technical Service Desk Expert to join our team. As a Technical Service Desk Expert, you will be responsible for providing first-class technical IT support, managing technical queries, and progressing customer tickets.
Your key responsibilities will include:
- Providing remote, on-site, and telephone based technical IT support at all times.
- Managing technical queries from clients, ensuring all such queries are handled in line with Service Level Agreements.
- Managing supporting administration and documentation, ensuring it is accurate and timely.
- Ensuring ownership is taken of client technical issues and that these are seen through to completion.
- Building and developing upon existing SLA's and KPI's to further enhance the support and solutions offering of the company.
This role requires a strong background in IT support, with minimum 3 years experience in a support-based or MSP environment. You should have active Directory Administration including DHCP, DNS and Group Policy, Office 365 and Microsoft Azure Administration expertise, and extensive Networking (TCP/IP) knowledge and troubleshooting experience.
We offer a competitive salary of £45,000 - £65,000 per annum, depending on experience, as well as a range of benefits including health insurance and pension scheme.
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Technical Service Desk Analyst
1 week ago
Coventry, Coventry, United Kingdom LMS Group Full timeAs a Technical Service Desk Analyst, you'll be responsible for troubleshooting and resolving technical issues involving Microsoft Operating Systems, Office 365 Applications, Internet and Network Connectivity, and Line of Business Applications. You'll work closely with the rest of the technical team to process tickets and provide resolutions.
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IT Service Desk Technician
1 month ago
Coventry, Coventry, United Kingdom LMS Group Full timeWe are seeking a highly motivated and experienced IT Service Desk Technician to join our team.This is a fantastic opportunity for an ambitious individual to develop skills in a dynamic environment.As an IT Service Desk Technician, you will be responsible for handling service requests in a professional and timely manner.You will work closely with the...
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Technical Field Expert
2 weeks ago
Coventry, Coventry, United Kingdom Rise Technical Recruitment Full timeAbout the Job: We are seeking a Technical Field Expert to join our team in the Midlands region. As a key member of our team, you will be responsible for providing expert technical support to clients across the region, ensuring the efficient operation of their equipment.Responsibilities: Key responsibilities will include carrying out planned preventative...
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Technical Demonstrations Expert
2 days ago
Coventry, Coventry, United Kingdom Rise Technical Recruitment Limited Full timeDemonstrations Engineer (CNC Milling/Turning) RoleEstimated Salary: £65,000 - £85,000 per annumWe are seeking a skilled CNC programmer to join our team as a Demonstrations Engineer. As a key member of our team, you will be responsible for developing and delivering expert-level demonstrations of CNC machining capabilities to clients and partners. You will...
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Senior Technical Design Expert
2 weeks ago
Coventry, Coventry, United Kingdom Rise Technical Recruitment Limited Full timeSenior Technical Design ExpertWe are seeking an experienced Senior Technical Design Expert to join our team in Coventry. This is a high-profile, stimulating role that involves designing electrical distribution networks for a leading company in the utilities industry.The ideal candidate will have hands-on experience of 11kV and 20kV complex designs, working...
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IT Service Desk Analyst
2 weeks ago
Coventry, Coventry, United Kingdom ParentPay Group Full timeSupport Analyst Job Description:As an IT Service Desk Analyst at ParentPay Group, you will play a vital role in delivering exceptional customer support to our clients. Your primary responsibility will be to provide technical assistance via various channels, ensuring our customers receive prompt and effective support.About the Role:This is a fantastic...
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Technical Field Service Expert
2 weeks ago
Coventry, Coventry, United Kingdom Rise Technical Recruitment Limited Full timeCompany OverviewRise Technical Recruitment Limited is a leading specialist company that requires a skilled Field Service Engineer to join our team in Coventry, West Midlands. This is a Monday - Friday role with opportunities for career progression and increased earnings.Key Skills and QualificationsThe ideal candidate will have a multi-skilled background and...
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IT Service Desk Specialist
4 hours ago
Coventry, Coventry, United Kingdom NHS Full timeAbout the RoleWe are seeking an IT Service Desk Specialist to provide exceptional levels of support to a variety of disciplines within our large and exciting Acute Hospital environment. The successful candidate will be responsible for providing both hardware and software support for users of Information and Communications Technology (ICT) whilst maintaining...
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Rise Technical Recruitment CNC Expert
2 days ago
Coventry, Coventry, United Kingdom Rise Technical Recruitment Limited Full timeRise Technical Recruitment Limited is seeking a highly skilled CNC Expert to join our team in Coventry, Warwickshire.About the CompanyWe are a leading recruitment agency specializing in technical placements. Our mission is to provide exceptional talent to various industries.Job DescriptionThe successful candidate will be responsible for setting up,...
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Technical Demonstrator
3 weeks ago
Coventry, Coventry, United Kingdom Rise Technical Recruitment Full timeCareer Opportunity: Technical DemonstratorRise Technical Recruitment is proud to present an exciting opportunity for a Technical Demonstrator to join our client's specialist team in Coventry, Warwickshire. As a Technical Demonstrator, you will play a key role in delivering high-quality demonstrations and customer training on state-of-the-art machining...
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Technical Service Specialist
6 days ago
Coventry, Coventry, United Kingdom Rise Technical Recruitment Limited Full timeJob Title: Technical Service SpecialistAbout the Role: We are seeking a skilled Field Service Engineer to join our team at Rise Technical Recruitment Limited. As a Technical Service Specialist, you will be responsible for the service, maintenance, and installation of electrical and mechanical equipment. This is a Monday to Friday role with opportunities for...
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Technical Field Support Expert
2 days ago
Coventry, Coventry, United Kingdom Rise Technical Recruitment Limited Full timeJob DescriptionWe are looking for a skilled Field Service Engineer who can provide technical support to our clients in the Midlands region.You will be responsible for maintaining and repairing equipment, identifying and resolving technical issues, and providing exceptional customer service.
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CNC Product Expert
3 weeks ago
Coventry, Coventry, United Kingdom Rise Technical Recruitment Full timeJob Title: CNC Product ExpertRise Technical Recruitment is seeking a seasoned CNC Product Expert to join their client's team in Coventry, Warwickshire. As a CNC Product Expert, you will be responsible for showcasing the capabilities of state-of-the-art machining equipment to existing and new customers.This role offers a unique blend of technical and sales...
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Engineering Demonstrations Expert
6 days ago
Coventry, Coventry, United Kingdom Rise Technical Recruitment Limited Full timeJob DescriptionWe are seeking an Engineering Demonstrations Expert to join our team at Rise Technical Recruitment Limited. As a key member of our engineering team, you will be responsible for demonstrating the capabilities of our specialist equipment.About the CompanyRise Technical Recruitment Limited is a leading provider of technical recruitment...
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IT Service Delivery Expert
3 weeks ago
Coventry, Coventry, United Kingdom LMS Group Full timeJob Overview: As an IT Service Delivery Expert at LMS Group, you will play a critical role in delivering exceptional technical support services to our clients. This includes managing technical queries, progressing customer tickets, and providing a point for escalation. About the Position: The ideal candidate will have a minimum of 3 years of IT experience in...
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Expert Technical Trainer
2 weeks ago
Coventry, Coventry, United Kingdom ERGO Group AG Full timeJob Title: Expert Technical TrainerEstimated Salary: £60,000 - £80,000 per annum.We are seeking an experienced Technical Trainer to join our ERGO Group AG team. The successful candidate will be responsible for delivering comprehensive technical training to staff and customers across the UK and overseas markets.The role involves working closely with the...
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Field Service Technical Expert
2 weeks ago
Coventry, Coventry, United Kingdom Primaire Consulting Ltd Full timeJob DescriptionAbout the Position:This is a field-based role covering the UK and Ireland with occasional international travel.We are seeking an experienced professional in Electrical, Electronics, or Engineering with expertise in customer-facing field service or technical support roles.The role involves working with advanced technology and equipment.The...
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Senior Technical Project Manager
2 weeks ago
Coventry, Coventry, United Kingdom CV Library Full timeYour ResponsibilitiesAs an IT Infrastructure Engineer, you will sit above the 3rd Line function, providing expert project implementation services for the company's customer base. Your responsibilities will cover the full stack of Microsoft technologies, encompassing areas including network, security, storage, and disaster recovery.You will plan, manage, and...
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Manufacturing Demonstrations Expert
3 days ago
Coventry, Coventry, United Kingdom Rise Technical Recruitment Limited Full timeRole Overview: Rise Technical Recruitment Limited is seeking a highly skilled Demonstrations Engineer to join our team in Coventry, Warwickshire. As a key member of our team, you will play a vital role in demonstrating our products to customers and providing expert advice on CNC milling and turning machines.The ideal candidate will have extensive experience...
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Service Desk Support Specialist
2 weeks ago
Coventry, Coventry, United Kingdom Universal Business Team Full timeWe are seeking a highly skilled Service Desk Support Specialist to join our team at Universal Business Team. As a key member of our operations team, you will play a vital role in providing exceptional service to our customers.About the Job:You will be responsible for handling customer inquiries and resolving issues in a timely and professional...