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Customer Service Representative

2 months ago

Carlisle, Cumbria, United Kingdom Lookers Full time

About the Role

Volkswagen Carlisle is seeking a friendly and welcoming individual to join our team as a Receptionist/Host. As a Receptionist/Host, you will be our customers' first point of contact and play a crucial role in providing a Lookers' world-class experience.

Key Responsibilities

  • Manage the switchboard to ensure customers are directed to the correct onsite dealerships
  • Meet and greet face-to-face customers, as well as internal and external visitors
  • Contribute to a positive and supportive working environment
  • Maintain the highest levels of professionalism at all times

What We Offer

As a Receptionist/Host at Lookers, you will have the opportunity to work with a fantastic team and enjoy a range of benefits, including:

  • Competitive salaries with clear pay scales
  • Generous annual leave allowance
  • Eligibility to join our colleague car plans and cycle to work scheme
  • Enhanced maternity leave, adoption leave, and paternity leave
  • Critical illness cover and life assurance
  • Access to our employee assistance programme and Smart Health services

About Lookers

Lookers is a leading motor vehicle retailer, representing 32 vehicle manufacturers and selling and servicing a wide range of cars across the UK and Ireland. We are committed to providing a positive and inclusive working environment and offer a range of training and development opportunities to support your career growth.