Strategic Customer Experience Director

2 weeks ago


London, Greater London, United Kingdom Amazon Full time

About the Role: We're looking for a Strategic Customer Experience Director to join our Alexa International product marketing team. As a Product Manager, you'll be responsible for leading the international expansion of new Alexa capabilities, working closely with cross-functional teams to drive new features to Alexa customers worldwide.

Key Responsibilities:

  • Product Roadmap Management: Develop and manage the international product roadmap to meet the needs of global customers.
  • Customer Insights & Analysis: Utilize data and analytics to gain insights into customer behavior and preferences.
  • Cross-Functional Leadership: Collaborate with cross-functional teams to define and align on requirements and priorities.

Requirements:

  • Several years of product management experience in professional employment.
  • Experience in product, program, or project management, leading cross-functional teams in delivery of major new products or services.
  • Owner mentality and an entrepreneurial drive with bias for action.

Salary Range: The estimated annual salary for this role is between £100,000 and £160,000 depending on the chosen location and level of experience.



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