Hotel Ambassador
4 weeks ago
About the Role
We are seeking a warm and welcoming individual to join our team as a Hotel Ambassador. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring that our guests have an amazing experience every time they visit us.
Key Responsibilities
- Provide warm and welcoming service to all guests, ensuring that they feel valued and respected.
- Respond to guest inquiries and resolve any issues in a timely and professional manner.
- Work collaboratively with the rest of the team to ensure that the hotel is running smoothly and efficiently.
- Participate in ongoing training and development to improve your skills and knowledge.
What We Offer
- A competitive rate of pay, plus service charge and tips.
- Opportunities for career progression and professional development.
- A fun and supportive work environment.
- Discounts across our family of hotels.
About Our Family of Hotels
We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.
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