Customer Service Ambassador for a Prestigious Financial Firm

4 days ago


Glasgow, Glasgow City, United Kingdom Portico Full time

Portico Culture

At Portico, we strive to create a work environment that is both fun and engaging. Our unique culture rewards hard work and dedication, empowers people to grow, and treats everyone equally, ensuring equal opportunities for growth, development, and career progression.

We are currently recruiting for a Customer Service Ambassador to join our team based at the brand new offices of one of the world's most renowned financial companies.

The team takes pride in delivering an exceptional service with careful planning and faultless standards. They have a can-do approach, a flexible mindset, and relish the opportunity to exceed expectations at every chance.

This role involves meeting and greeting clients, managing meeting rooms, hosting events, client engagement, hospitality, and executive conferencing services.

Job Details:

  • Type: Full-time
  • Hours: 40 hours per week, Monday-Friday
  • Salary: £26,400 per annum

Requirements:

Candidates must demonstrate their knowledge of exceptional customer service and their passion for delivering it daily. An eye for detail and a willingness to go above and beyond are essential.

Preferably, candidates should have customer service experience within a corporate environment.

Benefits:

  • Excellent holiday allowance
  • Pension contributions
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme
  • 24-hour personal helpline for employees providing counseling and information services
  • Access to Choices, our discounts and benefits platform offering fabulous savings on thousands of high street retailers, hotels, cinemas, and more
  • Our Training Academy provides excellent training and development opportunities for our people


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