Customer Service Ambassador for Glasgow

2 days ago


Glasgow, Glasgow City, United Kingdom FatFace Full time
Job Description

We are seeking a skilled and enthusiastic Customer Service Ambassador to join our team in Glasgow.

About FatFace

For over 30 years, we have been committed to bringing style and positivity to our customers' lives through our clothing and values. We believe in equality and inclusion, and we promote these values within our workforce to create a welcoming environment for all.

Role Overview

As a Customer Service Ambassador, you will be the face of our business, greeting and serving customers in a friendly and professional manner. You will be responsible for ensuring that our customers have a memorable experience with us, from initial contact to final sale.

Key Responsibilities
  • To provide exceptional customer service at all times, utilising your knowledge to help customers find the best products to suit their needs.
  • To process sales, orders, and refunds efficiently and attentively at the tills.
  • To assist with deliveries, processing new stock, and maintaining the shop floor and back of house areas.
  • To maintain up-to-date knowledge of company activity and promotions.
  • To support floor moves, sale set-ups, and launches.
Requirements

To be successful in this role, you will require:

  • Excellent interpersonal and communication skills.
  • A positive can-do attitude.
  • The ability to work productively in a high-pressure environment.
  • Confidence in taking the initiative and working under own direction at times.
  • Experience in a customer service environment is desirable but not essential.
Benefits

We offer a competitive salary, estimated to be £18,000 - £22,000 per annum, depending on experience. In addition, we offer:

  • 25 days holiday plus bank holidays.
  • Generous monthly discount allowance.
  • Perkbox online platform.
  • THRIVE learning management system.
  • Dental insurance (employee funded).
  • Pension scheme.
  • EAP support around the clock.
  • Sick pay allowances.
  • Sabbatical leave in line with service.
  • Enhanced family-friendly policies.
  • Refer a friend scheme.


  • Glasgow, Glasgow City, United Kingdom Glasgow Full time

    Job SummaryWe are seeking a highly motivated and dedicated individual to join our team as a Hospitality Representative at Scotstoun Leisure Centre Cafe. As a key member of our catering and facilities management team, you will be responsible for delivering exceptional customer service and ensuring a high-quality food and beverage experience for our guests.Key...


  • Glasgow, Glasgow City, United Kingdom SSP Group Full time

    Customer Service AmbassadorAt SSP Group, we're looking for a Customer Service Ambassador to join our team at Glasgow Airport. As a Customer Service Ambassador, you'll be the face of our brand, providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our customers.Key Responsibilities:Engage with customers and provide...


  • Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job Summary We are seeking a highly motivated and customer-focused individual to join our team as a Reach Out Library Ambassador. As a key member of our team, you will provide exceptional customer service to all users of the Reach Out service across the University campus and virtually. Main Responsibilities 1. Deliver friendly, customer-focused, proactive...


  • Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job Summary We are seeking a highly motivated and customer-focused individual to join our team as a Reach Out Library Ambassador. As a key member of our team, you will provide exceptional customer service to all users of the Reach Out service across the University campus and virtually. Main Responsibilities • Deliver friendly, customer-focused, proactive...


  • Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job Summary We are seeking a highly motivated and customer-focused individual to join our team as a Reach Out Library Ambassador. As a key member of our team, you will provide exceptional customer service to all users of the Reach Out service across the University campus and virtually. Main Responsibilities 1. Deliver friendly, customer-focused, proactive...


  • Glasgow, Glasgow City, United Kingdom Tesco Full time

    About the RoleWe are seeking a passionate and dedicated individual to join our team as a Customer Service Ambassador in our Glasgow store. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring that every shopper has a positive experience in our store.What's InvolvedProviding outstanding customer...


  • Glasgow, Glasgow City, United Kingdom DoubleTree by Hilton Glasgow Central Full time

    OverviewThe DoubleTree by Hilton Glasgow Central is a renowned hotel brand that offers exceptional customer experiences. Our team strives to deliver superior service, and we are seeking a skilled Meeting & Events Beverage Assistant to join our hospitality crew.SalaryWe offer an attractive salary of £22,000 per annum, reflecting the role's requirements and...


  • Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    {'header': 'Job Description', 'content': 'To provide first-class customer service to all users of the Reach Out service across the University campus and virtually, as part of the Reach Out team.Key Responsibilities:Deliver friendly, customer-focused, proactive support to all users of the service and facilities.Distribute to the correct locations and...


  • Glasgow, Glasgow City, United Kingdom RPM Full time

    We are seeking a charismatic and engaging VIP Brand Ambassador to join our team at OVO Hydro in Glasgow. As a representative of our brand, you will be responsible for delivering exceptional customer experiences and ensuring that our visitors have a premium experience throughout their visit.Typically, shifts will last for 4 hours on event nights, and you will...


  • Glasgow, Glasgow City, United Kingdom Glasgow Full time

    Job OverviewGlasgow City Council's Customer Contact Centre (CCC) handles incoming telephone enquiries for the city and its community.We invite applications for an exciting role as a full-time Customer Service Advisor working within our busy team.The successful candidate will have excellent communication skills, be able to multitask, and be flexible with a...


  • Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Role PurposeTo provide exceptional customer service to all users of the Reach Out service across the University campus and virtually, as part of the Reach Out team.To participate in a range of daily enquiry/lending/document delivery procedures within the library, supporting the work of the Reach Out Library team.Main Duties and ResponsibilitiesDeliver...


  • Glasgow, Glasgow City, United Kingdom Park's Motor Group Full time

    Customer Service AmbassadorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador at Douglas Park MINI Glasgow.About the RoleThis is an exciting opportunity to provide exceptional service to customers visiting our dealership, ensuring their first impression of our brand is positive and memorable.As...


  • Glasgow, Glasgow City, United Kingdom Genting Casinos Full time

    Customer Service Ambassador We are seeking a Customer Service Ambassador to join our team at Genting Casinos. As a Customer Service Ambassador, you will be responsible for delivering exceptional customer service and ensuring our customers receive the highest standard of service. You will be on hand to offer support and assistance to customers, helping them...


  • Glasgow, Glasgow City, United Kingdom AC by Marriott Glasgow Full time

    About UsAt AC by Marriott Glasgow, we strive to provide an exceptional experience for our guests. We are seeking a highly motivated and enthusiastic Restaurant Associate to join our team!ResponsibilitiesWe are looking for an individual who is passionate about delivering outstanding customer service in a fast-paced environment. As a Restaurant Associate, you...


  • Glasgow, Glasgow City, United Kingdom FatFace Full time

    About the RoleWe are seeking an enthusiastic and dedicated individual to join our team as a Glasgow Store Crew Ambassador. As the face of our business, you will play a key part in creating an environment free from prejudice, racism, sexism, harassment, bullying, and any other form of marginalisation.Key ResponsibilitiesGreet and thank customers in a warm and...


  • Glasgow, Glasgow City, United Kingdom RPM Full time

    We are seeking a skilled VIP Brand Ambassador to join our team at OVO Hydro, Glasgow, working with a leading media and communications company.As a VIP Brand Ambassador, you will be responsible for delivering exceptional premium experiences to visitors, becoming a genuine advocate for the VIP experience and the brand that provides it.Shifts will typically...


  • Glasgow, Glasgow City, United Kingdom Level X Full time

    About the RoleWe are seeking an exceptional Customer Experience Ambassador to represent Lane7 at Level X Glasgow. As a key member of our team, you will be responsible for ensuring our guests have an unforgettable experience.Key ResponsibilitiesDeliver exceptional customer service, ensuring our guests feel valued and cared for.Act as the port of call for our...


  • Glasgow, Glasgow City, United Kingdom SSP Group Full time

    At SSP Group, we're passionate about delivering exceptional customer experiences across the globe. As a Customer Service Ambassador, you'll be the face of our brand, providing top-notch service to customers in one of our exciting locations.With competitive pay rates of £11.86 per hour, this is an excellent opportunity to grow your skills and career in a...


  • Glasgow, Glasgow City, United Kingdom Whitbread Full time

    We are currently recruiting for a Hotel Service Ambassador to join our team at Premier Inn Glasgow (Cambuslang/M74, J2A). As the friendly face of our hotel, you will use your excellent customer service skills to welcome guests and ensure they have a restful stay.The role involves working 12-18 hours per week, with guaranteed hours to plan your week around....


  • Glasgow, Glasgow City, United Kingdom SSP Group Full time

    Customer Service Ambassador RoleAs a Customer Service Ambassador at SSP Group, you will be the face of our brand, providing exceptional customer experiences in a fast-paced environment.Key Responsibilities:Engage with customers to understand their needs and preferences.Provide personalized service to ensure customer satisfaction.Collaborate with team members...