Customer Service Representative

4 weeks ago


Hertfordshire, United Kingdom Warner Leisure Hotels Full time

Role Overview

We are seeking a skilled Customer Service Representative to join our team at Warner Leisure Hotels. As a key member of our Contact Centre, you will be responsible for providing exceptional customer service and sales support to our guests.

Key Responsibilities

  • Provide informative and accurate advice and guidance to guests regarding our holiday packages and services.
  • Build and maintain strong relationships with our guests to ensure a positive and memorable experience.
  • Work collaboratively with our sales and customer service teams to achieve sales targets and improve customer satisfaction.
  • Participate in ongoing training and development to enhance your skills and knowledge of our products and services.

What We Offer

  • A competitive hourly rate and opportunities for overtime.
  • A comprehensive training program to help you develop your skills and knowledge.
  • A supportive and collaborative team environment.
  • Opportunities for career progression and professional development.

About Warner Leisure Hotels

Warner Leisure Hotels is a leading provider of short breaks and holidays in the UK. We offer a range of luxurious hotels and resorts, each with its own unique character and charm. Our team is passionate about delivering exceptional customer service and creating unforgettable experiences for our guests.

Why Join Us?

At Warner Leisure Hotels, we are committed to providing a positive and inclusive work environment. We offer a range of benefits and perks, including a competitive salary, comprehensive training, and opportunities for career progression. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.



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