Business Operations Manager

1 month ago


Three Bridges, West Sussex, United Kingdom Churchill Services Full time

Covering the South East region, we are seeking a highly experienced Business Operations Manager to join our specialist Make Ready business.

The estimated salary for this role is £52,000 to £55,000 per annum.

As a key member of our team, you will be responsible for driving the performance of operations and closing analysis of the business and strategy. You will direct and support a team of three Account Managers to ensure required scores are being consistently achieved. The ideal candidate will have previous senior management experience in the FM or NHS service sectors and proven track record of performance growth/retention within a previous role.

Main Responsibilities:
  • Attending quarterly meetings with all senior points of contact to discuss business strategies and goals.
  • Reviewing monthly KPI/QA scores for all contracts to identify areas for improvement.
  • Undertaking site visits as required to assess standards and quality audit scores.
Required Skills and Qualifications:
  • Proven experience in managing managers and coaching and mentoring those who are experiencing difficulties.
  • Commercial analysis and resolution proposing capability.
  • Financial experience for P&L, balance sheets and cash flow.
  • Exceptional ability to create relationships and communicate at all levels.
Benefits:
  • We offer a competitive salary package and excellent benefits, including 33 days holiday and company sick pay.
  • You will also have access to training and development opportunities to grow and progress your career.
  • Our employee-owned status means that you will benefit from our future success.


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