IT Support Specialist

4 days ago


Chippenham, Wiltshire, United Kingdom Humnize Full time

Job Overview

Humnize is seeking a skilled IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities

  • Provide technical support to clients via phone, email, and remote desktop sessions.
  • Troubleshoot and resolve technical issues with Windows Server, Azure, Exchange, and Active Directory.
  • Configure and manage 365 Admin, Teams, and PowerShell environments.
  • Perform network troubleshooting and resolve issues related to remote desktop services.
  • Collaborate with the team to develop and implement technical solutions to improve client satisfaction.

Requirements

  • Strong foundation in 365 Admin, Teams, PowerShell, and Active Directory.
  • Experience with Windows Server, Azure, and Exchange administration.
  • Basic knowledge of network troubleshooting and remote desktop services.
  • Excellent communication and problem-solving skills.
  • A full, clean UK driving license is essential for this role.

What We Offer

  • Up to £32k salary + comprehensive benefits package.
  • Hybrid working arrangement – 2 days in the office per week.
  • Real career progression opportunities within a company that invests in its people.
  • Comprehensive training support, including paid training and exams.

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