Mobile Merchandiser/ Vending Operative

5 days ago


Oxford, Oxfordshire, United Kingdom Selecta Full time

About Selecta

Selecta is the leading provider of unattended self-serve coffee and convenience food in Europe, offering vending solutions and specialist coffee services. We are seeking a Joy Ambassador to ensure a high level of customer service, providing full and hygienically clean machines that deliver maximum sales across our operational base.

This is a mobile role visiting multiple client sites daily, restocking and cleaning our coffee or vending machines, and serving as a friendly point of contact for clients during visits.

We operate across 16 countries in Europe, serving 12 million people every day. In the UK, we deliver a national service, trusted by circa 3,500 businesses to serve tasty beverages and snacks at various locations.

Key Responsibilities:

  • To ensure all vending machines are filled and cleaned to the required levels as per Company guidelines.
  • To complete stock and cash controls across the machine base and on company vans.
  • To fix occasional faults on machines and report all machine faults to the Service Desk.
  • To report accidents, unfit foods, and customer complaints to the Area Manager or Service Desk.
  • To provide training to new starters and team members.
  • To maintain a high level of customer care and conduct it in a courteous manner.
  • To complete regular audits and quality checks on Retail Merchandisers' machines.
  • To report machines below Automatic Vending Association hygiene standards.

Requirements:

We are looking for a Joy Ambassador who:

  • Can provide training to new starters.
  • Can complete audits and quality checks.
  • Always follows Health & Safety regulations.
  • Is flexible and responsive to changes.
  • Has a high level of customer care and is always presentable.

Benefits:

As a Joy Ambassador, you will receive:

  • 25 days holiday pa + bank holidays.
  • Life assurance of 2x yearly salary.
  • Most shifts are 5 days per week.
  • Competitive pay rates.
  • Training provided, including certifications in Food Hygiene, Health and Safety, and Fresh food handling.
  • Security of 5-weeks paid sick leave.
  • Development opportunities and clearly mapped career paths.
  • Comfortable Vans provided, plus no commuting costs.
  • Company phone provided.

We are committed to equal opportunities, diversity, and inclusion, embracing our differences to achieve our common goal. We are united in our principle of making people feel great and grounded by our purpose to create more moments of joy for everyone through our ways of working.



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