Current jobs related to IT Service Desk Specialist - London, Greater London - Techworker

  • Service Desk Specialist

    3 weeks ago

    London, Greater London, United Kingdom Fitch Solutions Full time

    Service Desk SpecialistFitch Solutions is seeking a skilled Service Desk Specialist to join our London-based team.The Service Desk is a fast-paced environment that provides IT support to over 5,500 users globally.Key Responsibilities:Provide high-quality support by answering calls and tickets directed to the Global Service DeskRespond to and resolve requests...

  • Service Desk Specialist

    4 weeks ago

    London, Greater London, United Kingdom Fitch Solutions Full time

    Service Desk SpecialistFitch Solutions is seeking a skilled Service Desk Specialist to join our team in London.The Service Desk is a fast-paced and diverse team that provides IT support to over 5,500 users globally.What We Offer:Opportunities for growth and development in a dynamic and exciting environment.A high-achieving team with a strong focus on...

  • Service Desk Support Specialist

    3 weeks ago

    London, Greater London, United Kingdom N Consulting Ltd Full time

    Job Title: Service Desk Support SpecialistLocation: Birmingham, UKDuration: ContractJob Type: OnsiteWe are seeking a skilled Service Desk Support Specialist to join our team at N Consulting Ltd. As a Service Desk Support Specialist, you will be responsible for providing technical support to our clients via phone, email, and remote desktop.Key...

  • Service Desk Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom VIQU Limited Full time

    Service Desk Support SpecialistVIQU Limited is seeking a skilled Service Desk Support Specialist to provide 1st and 2nd Line BAU Support to a large user base.The successful candidate will join a busy team, providing both remote and onsite support, with a requirement to be onsite in Central London 5 days per week.Key Responsibilities:Provide 1st and 2nd Line...

  • Service Desk Support Specialist

    3 weeks ago

    London, Greater London, United Kingdom N Consulting Ltd Full time

    Job Title: Service Desk Support SpecialistLocation: Birmingham, UKDuration: ContractJob Type: OnsiteWe are seeking a skilled Service Desk Support Specialist to join our team at N Consulting Ltd. As a Service Desk Support Specialist, you will be responsible for providing technical support to our clients, resolving technical issues, and ensuring excellent...

  • IT Service Desk Specialist

    2 weeks ago

    London, Greater London, United Kingdom TPXimpact Full time

    We are seeking a skilled IT Service Desk Analyst to join our central team, responsible for establishing a modern, mature, and scalable internal IT function based on SaaS/PaaS cloud-based infrastructure.As an IT Service Desk Specialist, you will work closely with our team to help embed good standards and best practices across the organisation as it grows with...

  • Service Desk Support Specialist

    1 week ago

    London, Greater London, United Kingdom Zenzero Full time

    Service Desk Support Specialist RoleThe Service Desk Support Specialist plays a pivotal role in ensuring seamless delivery of service desk support to clients. This position demands exceptional standards of support to customers, encompassing a diverse range of products, services, and platforms. By working closely with the Lifecycle Coordinator(s) and Service...

  • Service Desk Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom N Consulting Ltd Full time

    Job Title: Service Desk Support SpecialistLocation: Birmingham, UKDuration: ContractJob Type: OnsiteWe are seeking a skilled Service Desk Support Specialist to join our team at N Consulting Ltd. As a Service Desk Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key...

  • Service Desk Support Specialist

    3 weeks ago

    London, Greater London, United Kingdom Stroke Association Full time

    We are seeking a skilled Service Desk Support Specialist to join our team. As a key member of our Infrastructure and Service Desk, you will be responsible for providing technical support and resolving IT incidents and service requests.Main Responsibilities:Provide technical support to internal customers for 1st & 2nd line incidents.Resolve IT incidents and...

  • Service Desk Operations Manager

    4 weeks ago

    London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full time

    This role is ideal for a seasoned professional with experience in leading technical service desk engineers to deliver exceptional customer experiences. As a Service Desk Operations Manager, you will be responsible for leading the London-based team and collaborating with service desk leaders in Kuala Lumpur to ensure seamless delivery of global 24/7 service...

  • Service Desk Reporting Specialist

    2 weeks ago

    London, Greater London, United Kingdom University of Bristol Full time

    Service Desk Reporting SpecialistWithin the University of Bristol's IT Services division, we are on an exciting journey to provide globally accessible technical services and digital solutions to empower world-class learning and research. As part of this journey, we are looking for a Service Desk Reporting Specialist who can manage and enhance service desk...

  • Service Desk Team Lead

    1 week ago

    London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full time

    This role will be ideal for an experienced people-orientated professional, who has led technical service desk engineers to deliver an outstanding customer experience. Reporting to the Head of Managed Services, you will lead the London-based team and work with service desk leaders in Kuala Lumpur to ensure smooth global 24/7 service desk operations. To...

  • Digital Service Desk Specialist

    1 month ago

    London, Greater London, United Kingdom Lane Clark & Peacock LLP. Full time

    Join Our Team as a Digital Service Desk SpecialistLane Clark & Peacock LLP is a leading independent consultancy that leverages powerful analytics and human expertise to shape a more positive future. We provide market-leading capabilities across pensions and financial services, energy, health, and analytics.Our technology and analytics capabilities are...

  • Digital Service Desk Specialist

    1 month ago

    London, Greater London, United Kingdom Lane Clark & Peacock LLP. Full time

    Join Our Team as a Digital Service Desk SpecialistLane Clark & Peacock LLP is a leading independent consultancy that leverages powerful analytics and human expertise to shape a more positive future. We provide market-leading capabilities across pensions and financial services, energy, health, and analytics.Our technology and analytics capabilities are...

  • Service Desk Operations Specialist

    4 weeks ago

    London, Greater London, United Kingdom New City College Full time

    Service Desk Operations SpecialistWe are seeking a skilled Service Desk Operations Specialist to provide high-quality support to our customers. As a key member of our team, you will be responsible for managing and resolving technical issues in a timely and efficient manner.Key responsibilities include:Providing technical support via phone, email, and...

  • Digital Service Desk Specialist

    4 weeks ago

    London, Greater London, United Kingdom Lane Clark & Peacock LLP. Full time

    Job Title: Digital Service Desk SpecialistLane Clark & Peacock LLP is a leading independent consultancy that uses powerful analytics and human expertise to shape a more positive future. We provide market-leading capabilities across pensions and financial services, energy, health, and analytics.Our technology and analytics capabilities are fundamental to what...

  • Service Desk Specialist

    7 days ago

    London, Greater London, United Kingdom Nando's UK & IRE Full time

    Job Description:Nando's UK & IRE is seeking a highly skilled Service Desk Specialist to join our team. As a key member of our IT department, you will be responsible for delivering exceptional support to our users, ensuring timely resolution of issues, and maintaining a high level of customer satisfaction.Responsibilities:Log and resolve incidents and...

  • Digital Service Desk Specialist

    4 weeks ago

    London, Greater London, United Kingdom Lane Clark & Peacock LLP. Full time

    Job DescriptionLCP is a leading independent consultancy that uses powerful analytics fused with human expertise to shape a more positive future. We provide market-leading capabilities across pensions and financial services, energy, health, and analytics.Our technology and analytics capabilities are fundamental to what we do, helping us power the...

  • Service Desk Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom Pioneer Search Full time

    Service Desk Support SpecialistWe are seeking an experienced Desktop Support engineer to join our high-performing team in the City of London. The successful candidate will provide 1st and 2nd line support to users across all levels of seniority, with a focus on delivering exceptional service in a fast-paced environment.Key Responsibilities:Provide support...

  • IT Service Desk Manager

    4 weeks ago

    London, Greater London, United Kingdom https:jobs-redefined.cositemap Full time

    IT Service Desk ManagerMeltwater is seeking an experienced IT Service Desk Manager to lead the EMEA IT Service Desk team. The successful candidate will oversee daily operations, ensuring high levels of customer satisfaction and collaboration with IT leaders and team members to provide a world-class experience to the business.Key Responsibilities:Lead,...

IT Service Desk Specialist

1 month ago

London, Greater London, United Kingdom Techworker Full time
IT Service Desk Engineer

At Techworker, we're seeking a skilled IT Service Desk Engineer to provide top-notch technical assistance to our clients. As a key member of our team, you'll be responsible for delivering exceptional IT support and troubleshooting services.

Key Responsibilities:
  • Respond to incoming IT support requests via phone, email, or in person, providing timely technical assistance to end-users.
  • Diagnose and resolve hardware, software, network, and application issues in accordance with established Service Level Agreements (SLAs).
  • Document all incidents, problems, and solutions in the IT service management system to maintain accurate records.
  • Assist in the setup, configuration, and maintenance of IT equipment, including computers, peripherals, and mobile devices.
  • Provide guidance and training to users on basic IT-related tasks and tools.
Requirements:
  • Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent work experience.
  • 3 years of experience in a similar role providing technical support in a professional environment.
  • Proficiency in troubleshooting Windows and macOS operating systems, Microsoft Office Suite, and common software applications.
  • Strong understanding of networking principles, TCP/IP, DNS, DHCP, and VPN concepts.
  • Certifications such as CompTIA A+, CompTIA Network+, or Microsoft Certified.
What We Offer:
  • Competitive salary
  • Comprehensive benefits package
  • Opportunities for career growth