Restaurant Operations Manager
4 days ago
Restaurant Supervisor Job Description
About The Bamford Collection
The Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.
Job Summary
We are seeking a Restaurant Supervisor to join our team at The Wild Rabbit, an award-winning pub in the Cotswolds.
Key Responsibilities
- Work with the General Manager, Restaurant Manager, and Bar Manager to define the guest experience in all areas of the pub: Restaurant, Bar, Private Dining, and Terraces.
- Deliver unrivalled service based on exceptional fundamentals, training, and development.
- Display recognition and intuitive service that exceeds guest expectations.
- Lead services with enthusiasm and a positive attitude.
- Problem solve to ensure guests have the best experience.
- Correct deviations from standards in a polite and encouraging manner.
- Bring fun to the floor and create a positive atmosphere.
Key Performance Indicators
- Deliver exceptional guest satisfaction.
- Meet or exceed sales targets.
- Maintain high standards of service quality.
- Develop and implement effective strategies to improve service.
Requirements
We are looking for a motivated and customer-focused individual with excellent communication and leadership skills.
Benefits
- Discounts on products and dining experiences.
- Volunteering days for charitable activities.
- Private medical insurance.
- Pension scheme.
- Life assurance cover.
- Mental health support.
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