Clinical Administrator

6 days ago


Swindon, Swindon, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full time

About the Role

We are seeking a highly motivated and organized Clinical Administrator to join our team at Avon and Wiltshire Mental Health Partnership NHS Trust. As a key member of our multidisciplinary team, you will provide comprehensive administration and secretarial support to ensure the smooth operation of our services.

Main Responsibilities

  • Liaise with a wide range of stakeholders, including medical staff, multidisciplinary teams, service users, and carers.
  • Utilize strong written and verbal communication skills to handle sensitive information and manage contact with distressed service users.
  • Exercise judgement when dealing with enquiries and escalate where necessary.
  • Arrange meetings and appointments, negotiate diary conflicts, and maintain efficient and effective filing systems.
  • Input accurate and up-to-date patient data onto the RiO system.
  • Support the induction of new staff members, produce confidential correspondence, and maintain electronic filing systems.
  • Take and distribute formal minutes, undertake surveys or audits, and contribute to audit and research projects.

Person Specification

  • RSA 3 Word Processing or equivalent level of expertise.
  • NVQ3/QCF in administration or equivalent level of knowledge and experience.
  • Experience of working as part of a team, general office routine, and filing systems.
  • Empathy for individuals who have experienced mental health problems and ability to cope with challenging behavior.

What We Offer

As a Clinical Administrator at Avon and Wiltshire Mental Health Partnership NHS Trust, you will have the opportunity to work in a dynamic and supportive environment, contributing to the delivery of high-quality mental health services. We offer a competitive salary, excellent benefits, and opportunities for professional development and growth.



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