Customer Service Representative

4 weeks ago


Kent, United Kingdom Page Personnel Full time

Job Title: Customer Service Representative

Job Summary: We are seeking a skilled Customer Service Representative to join our team at Page Personnel. The successful candidate will be responsible for providing exceptional customer service and resolving customer inquiries in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries via phone and email
  • Resolve product or service problems by clarifying the customer's complaint
  • Maintain customer records by updating account information
  • Contribute to team effort by accomplishing related results as needed
  • Follow communication procedures, guidelines, and policies
  • Recommend potential products or services to management by collecting customer information and analysing customer needs
  • Manage large amounts of incoming calls
  • Build sustainable relationships of trust through open and interactive communication

Requirements:

  • Immediately available and able to commit to a 6 month FTC
  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritise, and manage time effectively
  • Customer orientation and ability to adapt/respond to different types of characters

What We Offer:

  • A competitive salary in the range of 25,200 - 29,000 per annum
  • A supportive work environment with opportunities for career advancement
  • 6 month contract
  • Start date - ASAP

This is a fantastic opportunity for a Customer Service Representative to progress their career in the retail industry. If you are passionate about customer service and looking for a challenging but rewarding role, we would love to hear from you.



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