Customer Service Representative
4 weeks ago
Job Title: Customer Service Representative
Job Summary: We are seeking a skilled Customer Service Representative to join our team at Page Personnel. The successful candidate will be responsible for providing exceptional customer service and resolving customer inquiries in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries via phone and email
- Resolve product or service problems by clarifying the customer's complaint
- Maintain customer records by updating account information
- Contribute to team effort by accomplishing related results as needed
- Follow communication procedures, guidelines, and policies
- Recommend potential products or services to management by collecting customer information and analysing customer needs
- Manage large amounts of incoming calls
- Build sustainable relationships of trust through open and interactive communication
Requirements:
- Immediately available and able to commit to a 6 month FTC
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Ability to multi-task, prioritise, and manage time effectively
- Customer orientation and ability to adapt/respond to different types of characters
What We Offer:
- A competitive salary in the range of 25,200 - 29,000 per annum
- A supportive work environment with opportunities for career advancement
- 6 month contract
- Start date - ASAP
This is a fantastic opportunity for a Customer Service Representative to progress their career in the retail industry. If you are passionate about customer service and looking for a challenging but rewarding role, we would love to hear from you.
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