Customer Service Representative
7 months ago
**£24,179 per annum**
**West Malling**
**9am - 5pm (Hybrid working available after training)**
Pearson Whiffin are recruiting for Customer Service Representatives to join my client is a forward-thinking, friendly and inclusive company. You will be responsible for providing efficient and effective customer service and always aiming to exceed customer expectations. If you already have Customer Service experience and would like to join a vibrant team with great company benefits and lots of career opportunities, then this may be the role for you
This is a great opportunity for somebody looking to get out of retail and into an office environment, or for somebody already in an office environment, looking for a new challenge
**Duties include**:
- Dealing with customer complaints
- Developing strong relationships with all customers
- Processing payment requests
- Setting up customer accounts
- Promoting the company’s products and services (full training given)
- Previous experience in a Customer Service environment
- Comfortable picking up the phone
- Strong communication skills; both written and verbal
- A team player
- A strong attention to detail
- Able to work in a fast-paced environment and juggle multiple priorities at one time
- A quick learner
My client is also offering a very generous 30 days holiday (plus bank holidays), ongoing training schemes, healthcare, discount cards as well as career development
- This role is being handled by Alarna Stocking, Recruitment Consultant for Business Support at Pearson Whiffin Recruitment._
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