Bar Operations Manager
2 days ago
The Bar Supervisor role is a key position in our daily operations, requiring a proactive individual to ensure the smooth running of the bar.
This is a hands-on role that involves being comfortable with rolling up your sleeves and getting involved with service.
We are looking for someone with previous experience of working within a busy bar and restaurant with exposure to supervisory or management duties.
Key Responsibilities:
- Support the site in creating a great and welcoming environment
- Staying on top of bar stock, ordering, cellar conditioning and cleanliness and hygiene
- Encouraging the team to take pride in their work and provide highest standards of service
- Strive for excellence in all you do and driving repeat custom and sales in the bar
- To stay on top of guest requests and search for opportunities to go above and beyond for our guests, empowering the team to do that too
- To effectively manage guest complaints, escalating if required
- Recognising and celebrating the successes of your team
- Communicate effectively with your managers, your team and the guests
Benefits:
- Generous discount across all ACI sites on both food and drink
- Regular trips out to suppliers locally and internationally
- Great share of tips and tronc
- Staff Accommodation available
- Staff meals on shift
- Rising Stars program for career progression within the company
- Cycle to work scheme
- 'Live your life', charity day off each year
- Wine at cost
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