Bar Operations Manager

2 days ago


North Watford, Hertfordshire, United Kingdom Anglian Country Inns Full time
Job Description

The Bar Supervisor role is a key position in our daily operations, requiring a proactive individual to ensure the smooth running of the bar.

This is a hands-on role that involves being comfortable with rolling up your sleeves and getting involved with service.

We are looking for someone with previous experience of working within a busy bar and restaurant with exposure to supervisory or management duties.

Key Responsibilities:

  • Support the site in creating a great and welcoming environment
  • Staying on top of bar stock, ordering, cellar conditioning and cleanliness and hygiene
  • Encouraging the team to take pride in their work and provide highest standards of service
  • Strive for excellence in all you do and driving repeat custom and sales in the bar
  • To stay on top of guest requests and search for opportunities to go above and beyond for our guests, empowering the team to do that too
  • To effectively manage guest complaints, escalating if required
  • Recognising and celebrating the successes of your team
  • Communicate effectively with your managers, your team and the guests

Benefits:

  • Generous discount across all ACI sites on both food and drink
  • Regular trips out to suppliers locally and internationally
  • Great share of tips and tronc
  • Staff Accommodation available
  • Staff meals on shift
  • Rising Stars program for career progression within the company
  • Cycle to work scheme
  • 'Live your life', charity day off each year
  • Wine at cost


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