Operational Management Specialist
1 week ago
**Job Summary**
The role of Operations Manager at East of England Ambulance Service Trust requires a dedicated individual to oversee the effective delivery of operational staff and resources within a designated geographical area.
Key responsibilities include achieving contractual Key Performance Indicators, ensuring high-quality care and patient satisfaction, and providing support to the Service Delivery Manager and clerical administration staff.
Direct line management of operational and non-operational staff, overseeing training compliance, staff sickness and wellbeing, annual appraisals, and annual leave is also a critical aspect of this role.
The successful candidate will be required to work on site at a designated location, providing guidance and direction daily to all staff, and monitoring service delivery to communicate any relevant performance issues to the Service Delivery Manager.
Key Responsibilities:
- Provide support to the Service Delivery Manager and clerical administration staff
- Oversee mandatory training compliance, staff sickness and wellbeing, annual appraisals, and annual leave
- Monitor service delivery and communicate any relevant performance issues
- Manage operational staff and resources within a designated geographical area
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