Operational Management Specialist

1 week ago


Watford, Hertfordshire, United Kingdom East of England Ambulance Service Trust Full time

**Job Summary**

The role of Operations Manager at East of England Ambulance Service Trust requires a dedicated individual to oversee the effective delivery of operational staff and resources within a designated geographical area.

Key responsibilities include achieving contractual Key Performance Indicators, ensuring high-quality care and patient satisfaction, and providing support to the Service Delivery Manager and clerical administration staff.

Direct line management of operational and non-operational staff, overseeing training compliance, staff sickness and wellbeing, annual appraisals, and annual leave is also a critical aspect of this role.

The successful candidate will be required to work on site at a designated location, providing guidance and direction daily to all staff, and monitoring service delivery to communicate any relevant performance issues to the Service Delivery Manager.

Key Responsibilities:

  • Provide support to the Service Delivery Manager and clerical administration staff
  • Oversee mandatory training compliance, staff sickness and wellbeing, annual appraisals, and annual leave
  • Monitor service delivery and communicate any relevant performance issues
  • Manage operational staff and resources within a designated geographical area

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