Assistant General Manager
4 weeks ago
About the Role
We're seeking a talented and dedicated Assistant General Manager to join our team at SSP Group. As a key member of our management team, you'll be responsible for delivering exceptional customer service, leading a high-performing team, and driving sales growth.
Key Responsibilities
- Lead a team of staff to deliver outstanding customer service and achieve sales targets
- Manage day-to-day operations, including inventory management, staff scheduling, and customer complaints
- Develop and implement strategies to improve sales, customer satisfaction, and team performance
- Collaborate with the General Manager to achieve business objectives and implement company policies
- Ensure compliance with health and safety regulations, company policies, and procedures
What We Offer
- A competitive salary of £29,000 per annum
- Free parking while working
- Free meal on shift
- Tax-free shopping
- Colleague discount - up to 50%
- Flexible working
- Management bonus scheme
- Wellbeing support through Retail Trust and family-friendly leave
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
Requirements
- Proven experience in a similar role, with a strong track record of delivering results
- Excellent leadership and communication skills, with the ability to motivate and inspire a team
- Strong problem-solving and analytical skills, with the ability to make informed decisions
- Ability to work in a fast-paced environment, with a high level of flexibility and adaptability
- Passion for delivering exceptional customer service and driving sales growth
Security Clearance
Please note that this role requires security clearance, which includes providing references for the last 5 years and undergoing a criminal record check to comply with airport regulations.
About SSP Group
SSP Group is a leading operator of food and beverage outlets in travel locations worldwide. We're proud to be an equal-opportunity employer, committed to recruiting and retaining the most talented individuals from a variety of backgrounds, skills, and perspectives.
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