Body Worn Video Service Technician

6 days ago

Culham, Oxfordshire, United Kingdom Civil Nuclear Constabulary Full time
Job Title: Body Worn Video Service Technician

Join the Civil Nuclear Constabulary as a Body Worn Video Service Technician and play a vital role in the delivery of a world-class service for the protection of nuclear material and facilities.

About the Role

We are seeking a highly motivated and organized individual to join our team as a Body Worn Video Service Technician. As a key member of our team, you will be responsible for ensuring the Body Worn Video (BWV) camera fleet is available and fit for purpose, including responding to fault requests and swapping devices out for repair and maintenance.

Key Responsibilities
  • Ensure the BWV camera fleet is available and fit for purpose, including responding to fault requests and swapping devices out for repair and maintenance.
  • Liaise with a network of BWV Single Points of Contact at all CNC operational sites.
  • Provide operational and technical advice and assistance to Officers in the use of BWV and the associated software.
  • Assist in the monitoring of files being retained to ensure compliance with Policy.
  • Accurately update the CNC's BWV asset management system including BWV assets and accessories across multiple locations.
  • Assist in the preparation of material to aid the delivery of BWV training.
  • Analyze BWV data to be able to provide up-to-date information on the effectiveness of BWV.
  • Act as the liaison between all business areas and the BWV solution, and work with those departments to produce or adapt working practice and policy documents.
  • Review, update, and maintain both the internal and public-facing BWV web pages and update when required to ensure it accurately reflects the force position on BWV.
Requirements
  • Good understanding of Body Worn Video and its capabilities.
  • Self-motivated, proactive, committed to continuous improvement.
  • Able to establish and improve Service Management processes and procedures.
  • Strong ability to communicate at all levels.
  • Advanced interpersonal skills and well-developed ability to influence others to further the objectives of the organisation.
  • Manages multiple tasks effectively by thinking things through in advance, prioritizing, and managing time well.
  • Excellent communications skills, with the ability to tailor communications to the appropriate audience.
  • Good understanding of Microsoft Office applications including MS Word, MS Excel, and PowerPoint.
  • Required to work with discretion, confidentiality, and personal integrity.
Desirable
  • Experience of supporting a Body Worn Video fleet.
  • Experience working and supporting in a multi-site environment.
  • Understanding of the CNC organisation, its strategy, and objectives or experience of similar organisation.
  • Experience of teaching and training (Learning and Development).
  • Experience of using advanced digital applications such as MS Forms, MS Lists, and Power Automate.
What We Offer

We offer a competitive salary, a generous benefits package, and the opportunity to work in a dynamic and supportive team. As a Body Worn Video Service Technician, you will have the opportunity to develop your skills and knowledge in a fast-paced and challenging environment.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are interested in applying for this role, please follow the link below to download and complete the application form.

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