Body Worn Video Service Technician

6 days ago

Culham, Oxfordshire, United Kingdom Civil Nuclear Constabulary Full time
About the Role

We are seeking a highly skilled and motivated Body Worn Video (BWV) Service Technician to join our team at the Civil Nuclear Constabulary. As a key member of our BWV team, you will play a critical role in ensuring the smooth operation of our BWV fleet, providing technical support and maintenance to our officers, and contributing to the development of our digital evidence management solution.

Key Responsibilities
  • Ensure the BWV camera fleet is available and fit for purpose, including responding to fault requests and swapping devices out for repair and maintenance.
  • Liaise with a network of BWV Single Points of Contact at all CNC operational sites.
  • Provide operational and technical advice and assistance to officers in the use of BWV and the associated software.
  • Assist in the monitoring of files being retained to ensure compliance with policy.
  • Accurately update the CNC's BWV asset management system, including BWV assets and accessories across multiple locations.
  • Assist in the preparation of material to aid the delivery of BWV training.
  • Analyse BWV data to provide up-to-date information on the effectiveness of BWV.
  • Act as the liaison between all business areas and the BWV solution, working with those departments to produce or adapt working practice and policy documents.
  • Review, update, and maintain both the internal and public-facing BWV web pages, ensuring they accurately reflect the force position on BWV.
Requirements
  • Good understanding of Body Worn Video and its capabilities.
  • Self-motivated, proactive, and committed to continuous improvement.
  • Able to establish and improve Service Management processes and procedures.
  • Strong ability to communicate at all levels.
  • Advanced interpersonal skills and well-developed ability to influence others to further the objectives of the organisation.
  • Manages multiple tasks effectively by thinking things through in advance, prioritising, and managing time well.
  • Excellent communications skills, with the ability to tailor communications to the appropriate audience.
  • Good understanding of Microsoft Office applications, including MS Word, MS Excel, and PowerPoint.
  • Required to work with discretion, confidentiality, and personal integrity.
Desirable
  • Experience of supporting a Body Worn Video fleet.
  • Experience working and supporting in a multi-site environment.
  • Understanding of the CNC organisation, its strategy, and objectives or experience of similar organisation.
  • Experience of teaching and training (Learning and Development).
  • Experience of using advanced digital applications, such as MS Forms, MS Lists, and Power Automate.
About the Civil Nuclear Constabulary

The Civil Nuclear Constabulary is an armed police service dedicated to the nuclear industry. Our vision is to be recognised as a provider of a world-class service for the protection of nuclear material and facilities. We are committed to equality, diversity, and inclusion and strive to create a workplace where everyone feels valued and respected.

We offer a range of benefits, including 27.5 days annual leave, a generous pension scheme, flexi-time working, and a bonus scheme. We are an equal opportunities employer and welcome applications from all qualified candidates.

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