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Sales Director

2 months ago

West Yorkshire, United Kingdom Marmion Full time
About Marmion

Marmion is an award-winning provider of Managed Service e-Learning Solutions with an international client base spanning 30+ countries. Our extensive offering includes integrated Learning Management Systems and bespoke & complex solutions. Encompassed by an intrinsic vision to improve workforces and empower learners, we aim to reduce L&D overheads by maintaining & managing LMS technical infrastructures, continuously developing innovative functionality, and regular performance monitoring to ensure learners remain engaged, and businesses enjoy a return on their investment.

About the Role

We are currently undertaking an exciting project to build out our Senior Management team, and as such we are searching for a Sales Director to join us. As a key member of our leadership team, you will be responsible for leading the entire sales function, managing & developing the team, and taking accountability for the department targets, alongside your own revenue generating activities.

Key Responsibilities
  • Sales & Individual Contribution:
    • Develop and maintain an excellent understanding of our product/service offering to effectively propose relevant solutions to prospective & existing clients.
    • Manage full sales cycles from identifying new prospects to securing new projects, negotiating, bid/proposal writing, and closing deals within the Enterprise sector.
    • Maintain and nurture relationships with key clients, taking ownership of retaining and expanding each account.
    • Develop and implement a bid strategy and assist the sales & customer success team with bid writing within their pipeline where required.
  • Strategy:
    • Work closely with our Founders to develop the Sales strategy with a focus on driving business growth, profitability, and market share.
    • Develop and manage the sales budget, allocating and controlling expenses effectively.
    • Establish sales objectives, tracking/monitoring metrics, and team/individual targets to be communicated to the wider business.
    • Analyse sales processes and improve where necessary to maximise efficiency/productivity/profitability, and clearly communicate proposed changes to the team.
    • Implement, deliver, and continuously improve sales strategies.
    • Continuously monitor performance through accurate forecasting and projections from new and existing clients.
    • Regular reporting of sales quotas, achievements, and projections to be distributed to the senior leadership team and Founders.
    • Be a proactive member of the wider Senior Management Team, providing input on business strategies and other leadership initiatives.
    • Assist with the development of the product strategy, identifying product innovation opportunities to increase existing client base wallet share, and expansion into new target markets.
    • Gain an in-depth understanding of the customer journey post-close of sale, identifying process improvements and developments to increase customer satisfaction, retention, and maximise up-sells.
  • People & Department Leadership:
    • Take overall accountability of the Sales figure and department, leading from the front whilst consistently acting as an inspiring and credible leader.
    • Lead, coach and develop the sales team, driving a culture of collaboration, knowledge sharing, and continuous development.
    • Line management of the sales team, conducting regular 1-2-1's, Appraisals, and PDPs to ensure each individual's capabilities to grow within the business.
    • Analyse and report on the results of the team and use initiative to develop and implement strategies for improvements.
    • Act as the point of escalation within the team for internal and external matters.
    • Lead and manage the expansion of the team, working with recruitment partners and conduct interviews/assessments during hiring processes.
    Requirements
    • Previous experience in a Sales Director role or similar.
    • Previous experience within EdTech, Learning & Development, SaaS, Technology Managed Service, or similar industry is essential.
    • Strategic & commercially minded, with experience in developing and implementing sales strategies with a focus on driving business revenue and profitability.
    • Analytical and logical mindset, with experience in monitoring and accurately reporting on sales figures.
    • Proven individual contributor sales experience, exceeding targets upwards of £1mil per annum, with deals from Enterprise clients.
    • A natural, inspiring, and approachable leader, with the ability to command respect whilst maintaining relatability.
    • UK resident with unrestricted right to work in the UK.