Network Infrastructure Specialist
4 days ago
We are seeking a highly skilled Network Infrastructure Specialist to join our team at Thames Water.
Key Responsibilities- To oversee the operation of the waste network, including resolution of sewer collapses, blockages, flooding to customers' homes, and pollution to watercourses.
- Take personal ownership of customer issues, responding to queries, complaints, and resolving issues in a timely and professional manner.
- Act as local network expert, providing information for risk assessments and sharing knowledge regarding network risks and other health and safety issues.
- Supervise contractors to ensure they are working safely and adhering to company policies and procedures.
- Document and capture accurate data using IT field systems.
- A full UK driving licence is essential for this role.
- Familiarity with IT field systems and ability to document accurate data.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- A salary up to £29,000 per annum depending on skills and experience.
- A company van for business use.
- A comprehensive benefits package, including 24 days holiday per year increasing to 28 with the length of service (Plus bank holidays).
- GymPass, a free fitness plan, and access to several wellbeing apps for you and up to three family members as well as discounted plans nationwide.
- Cycle to work scheme, always on and up to £3,000 save money, get fit and help protect the environment.
- WeCare, a variety of health and wellbeing services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get fit programmes and access to a nutritionist.
- Benefits on Tap, access to discounts, cashback and instant vouchers.
- Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
- Ongoing performance development reviews to help you be your best and identify growth opportunities.
- Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
- Personal Medical Assessments – Open to all once a year.
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
Thames Water is committed to delivering life's essential service so our customers, communities and planet can thrive. We must keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever.
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