Boutique and Coffee Shop Operations Manager

3 days ago


Northampton, Northamptonshire, United Kingdom grandbies Full time
Job Overview

Grandbies is seeking a highly skilled and motivated Coffee Shop and Boutique Manager to join our team.

Key Responsibilities
  • Leadership: Lead a team of baristas and retail staff to deliver exceptional customer service and sales results.
  • Inventory Management: Monitor and manage inventory levels to ensure optimal stock levels and minimize waste.
  • Cash Handling: Oversee cash handling procedures and ensure accurate and prompt handling of transactions.
  • Marketing and Promotion: Develop and implement marketing strategies to attract new customers and retain existing ones.
  • Staff Management: Recruit, train, and develop staff to ensure excellent customer service and sales results.
Requirements
  • Leadership Skills: Ability to lead and motivate a team.
  • Customer Service: Strong focus on delivering excellent customer service.
  • Communication: Effective communication and interpersonal skills.
  • Inventory Management: Ability to manage inventory levels and minimize waste.
  • Cash Handling: Accurate and prompt handling of transactions.
Working Hours

Tuesday to Saturday.

Benefits
  • Canteen.
  • Casual dress.
  • Company events.
  • Company pension.
  • Free Parking.
  • Store discount.
About Grandbies

Grandbies is an all-in-one boutique and coffee shop dedicated to providing a unique and unforgettable experience for our customers. We are passionate about delivering exceptional customer service and creating a warm and welcoming environment for our customers to enjoy.



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