Area Shop Director

2 weeks ago


Northampton, Northamptonshire, United Kingdom Costa Coffee Full time

Store Leadership - Northampton Area - Permanent

At Costa Coffee, we're passionate about crafting experiences that drive success. As a Store Manager, you'll have the opportunity to empower your team, build a strong customer service culture, and drive positive business outcomes.

We're a global coffee brand with bold plans and exciting opportunities for growth and development:

  • Access to the Coca-Cola share scheme with matched contributions
  • 50% discount on all your favourite food and drinks in Costa owned stores
  • A smart pension with matched contributions up to 10%
  • Quarterly and annual incentive schemes with opportunities to earn up to £11,500 (store dependent)

We're committed to being a great place to work where you can bring your real self into our mix. We support diversity, equity, and inclusion, and continuously work with our teams to shape our culture and values.

As a Store Manager, your responsibilities will include:

  • Meeting customer needs and driving a strong customer service culture to drive positive NPS
  • Creating a welcoming environment for customers and employees alike
  • Managing sales, profit, and team performance
  • Training and developing your team to achieve their full potential

We're looking for:

  • A strong leader with experience managing and developing high-performing teams
  • A forward-thinking individual with a focus on growth and development
  • An ambitious character who wants to be part of our growth journey
  • A brand ambassador dedicated to maintaining high standards

Job Function (REQUIRED FIELD): Retail Operations - Store Management


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