Café Operations Manager

3 weeks ago


Northampton, Northamptonshire, United Kingdom 29 The Square Full time

We are seeking a highly skilled and motivated Café Operations Manager to lead our new café in the village. As a key member of our team, you will be responsible for ensuring a positive and welcoming experience for our customers, overseeing the quality of food and drinks, and managing the day-to-day operations of the café.

The ideal candidate will have a passion for specialty coffee and great food, as well as commercial acumen and a working knowledge of shift patterns and planning. Previous experience in a supervisor or assistant manager role is essential, and excellent customer service and people skills are a must.

About the Role

  • Lead front of house team to deliver exceptional customer service
  • Oversee food and drink quality to ensure consistency and excellence
  • Manage café operations, including staff scheduling and inventory control
  • Work closely with the management team to achieve business objectives

About You

  • Previous experience in a supervisor or assistant manager role
  • Passion for specialty coffee and great food
  • Commercial acumen and working knowledge of shift patterns and planning
  • Excellent customer service and people skills

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