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Regional Support Manager
2 months ago
About Us:
Outdoor & Cycle Concepts Ltd, a leading outdoor retailer, operates under brands like Cotswold Outdoor, RunnersNeed, and Snow + Rock. We are seeking a Retail Operations Manager to join our South East Region.
Key Responsibilities:
- Support: Assist the Regional Manager with coaching and development of store teams, ensuring seamless day-to-day operations.
- Lead Projects: Drive region-specific projects and initiatives, focusing on sales growth, customer satisfaction, and team engagement.
- Cover: Step in for Regional and Store Managers as needed, providing leadership and guidance during periods of absence.
- Ensure Compliance: Oversee operations, including financials, stock, and people policies, ensuring adherence to company standards.
What We're Looking For:
- Experience: Proven retail management in a multi-site environment, ideally with outdoor, apparel, or footwear experience, with a strong track record of driving sales growth and improving customer satisfaction.
- Skills: Strong background in KPIs, budgeting, and team development, with excellent communication and leadership skills.
What We Offer:
- Training: Comprehensive 2-week induction program, followed by ongoing development and training opportunities.
- Bonus: Company bonus scheme (paid annually), based on individual and team performance.
- Holiday: 33 days off, with the option to purchase additional leave.
- Discount: 40%-60% staff discount on all products and services.
- Support: Employee Assistance Programme and other benefits, designed to support your well-being and career development.
