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Project Coordinator
2 months ago
About AVEVA
AVEVA is a global leader in industrial software, delivering cutting-edge solutions to thousands of enterprises worldwide. Our mission is to empower businesses to operate safely, efficiently, and sustainably.
Our Commitment to Sustainability
We are the first software business to have our sustainability targets validated by the Science-Based Targets initiative (SBTi). Our commitment to diversity, equity, and inclusion has earned us recognition for transparency and ambition. We've also been named one of the world's most innovative companies.
The Job
The Project Coordinator will provide critical support to the Customer Success Strategic Enablement lead, focusing on:
- Billable project booking coordination
- Timesheet tool management
- Expense requests
- Reporting and analytics
- Online webinar scheduling and support
This role will work closely with our Commercial Operations team to ensure Customer Success Services projects are properly set up in our Enterprise Resource Planning (ERP) systems. The Project Coordinator will manage and maintain our timesheet tool, support managers and employees with issues, and assist with expense requests and purchasing processes.
Responsibilities
The Project Coordinator will be responsible for:
- Creating Success Services projects in our timesheet tool (Workfront)
- Developing Success Services project booking forms for our ERP tools (ORACLE, SAP)
- Managing and maintaining our timesheet tool (adding users, groups, tasks, extending dates, closing when complete, etc.)
- Running weekly reports for regional managers
- Assisting with general Workfront or SharePoint issues
- Supporting managers with new joiners, leavers, team changes, licenses, access, etc.
- Managing Customer Success Services mailboxes requests
- Creating purchase requisitions and PO changes for managers
- Supporting managers with SharePoint maintenance requests
- Setting up and running training webinars
- Uploading webinar recordings, presentations, and Q&A to the Success Academy
- Creating and maintaining process documentation
- Creating and maintaining project performance reports (plan revenue/cost vs. actual revenue/cost)
- Supporting our Transformation team with project migration
- Contributing to business process improvement and execution
Requirements
The ideal candidate will possess:
- Diploma in Accounting or Business Administration or related field
- Understanding of project accounting and financial concepts
- Experience in SAP/ORACLE or other accounting systems (ERP)
- Excellent knowledge of computer-based office tools (i.e. Excel, SharePoint, Outlook)
- Ability to multitask and prioritize in a dynamic environment
- Strong organization and analytical skills; detail-oriented
- High level of integrity and commitment to quality
- Ability to work independently and in a team environment
- Motivated, proactive self-starter
- Adaptable and flexible to change
- Desire to learn and understand the business
- English spoken and written; foreign languages, verbal and written, are an asset