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Storage Solutions Project Coordinator

1 month ago


Basingstoke, Hampshire, United Kingdom KION Group Full time
Main Purpose of the Job

As a Storage Solutions Project Supervisor at KION Group, you will be responsible for ensuring the effective installation of our Storage Solutions projects, delivering excellent levels of customer satisfaction. You will coordinate and supervise end-to-end projects, from handover by the sales team to successful and timely installation and customer sign-off.

Main Duties:
  • Conduct pre-start meetings with customers to assess site conditions and understand their installation program requirements and other trade implications.
  • Create project programs, considering other trade activities and customer date requirements.
  • Agree supplier delivery dates in line with the build program and site conditions.
  • Agree Installation Hire Equipment requirements based on site specifics.
  • Ensure customer compliance with CDM requirements, including site paperwork and notifications.
  • Monitor project budgets and costs, accurately recording all cost amendments and recharges.
  • Manage all customer communications, including weekly program meetings and actions.
  • Create site-specific RAMs and H&S documentation.
  • Obtain customer approval of installation drawings and design meetings.
  • Monitor on-site progress in line with program dates and costs allocated.
  • Deal with on-site reactive issues, as reported by site supervisors or installation teams.
  • Manage material on site, ensuring teams are correctly monitoring materials and reporting shortages in a timely manner.
  • Monitor on-site H&S processes and document on H&S audits.
  • Obtain snagging and sign-off approvals.
  • Complete documentation for customers, including O&M documentation.
  • Monitor and control supplier issues, including cost control and recharges.
Performance Measures:
  • Health and Safety performance, including zero accidents and lost time incidents during project execution.
  • Pre-sale against post-sale variation in gross margin.
  • Project completion versus project plan (time).
  • Customer satisfaction.
  • Variation orders achieved.