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Storage Solutions Project Coordinator

1 month ago

Basingstoke, Hampshire, United Kingdom KION Group Full time

Main Purpose of the Job

As a Storage Solutions Project Supervisor at KION Group, you will be responsible for ensuring the effective installation of our Storage Solutions projects, guaranteeing excellent levels of customer satisfaction. You will coordinate and supervise end-to-end projects, from handover by the sales team to successful and timely installation and customer sign-off.

This is a multi-function role that requires you to work within the required standards and regulations for each product range. Your relationship skills will enable you to manage and work alongside challenging customers and network with various internal and external stakeholders. The role will be home-based, with significant UK travel and occasional overnights.

Main Duties:

  • Pre-start meetings with customers to assess site conditions and understand customer installation programme requirements and other trade implications
  • Programme creation – considering other trade activities and customer date requirements
  • Agree supplier delivery dates in line with build programme and site conditions
  • Agree Installation Hire Equipment requirements – based on site specifics
  • Fulfil CDM requirements – Ensure customer has correct and relevant CDM in place. On orders with CDM in our package ensuring PC requirements in place. (H&S Site packs, F10 Notifications, creating site paperwork, monitoring completion of site paperwork)
  • Monitor project budgets and costs. Accurately recording all cost amendments/recharges to project documentation.
  • All Customer communications – including weekly programme meetings and actions
  • Creation of site-specific RAM's and H&S documentation
  • Customer approval of Installation Drawings (Design meetings where appropriate)
  • Monitoring on site progress in line with programme dates and costs allocated.
  • Dealing with onsite reactive issues – as reported by site supervisor or installation.
  • Material Management on site. Ensuring teams are correctly monitoring materials and reporting shortages in a timely manner. Also, locally sourcing any urgent shortages.
  • Monitoring on site H&S processes and documenting on H&S Audits
  • Snagging Approvals
  • Sign off approvals
  • Completion documentation for customer – O&M Documentation
  • Monitoring/controlling/ feedback on any supplier issues – cost control/recharges if applicable