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Hotel Operations Manager
1 month ago
About Us
The Coaching Inn Group is a leading operator of historic Coaching Inns and premium destination hotels across the UK, recognized as one of the Top 25 Companies to Work For.
We are passionate about delivering exceptional service, superior knowledge, and unforgettable experiences for our guests. Our picturesque locations in market towns offer a unique blend of history, culture, and natural beauty.
Our Mission
To deliver Hospitality from the Heart, we seek talented individuals who share our passion for excellence and commitment to outstanding customer service.
The Role
We are looking for an experienced Assistant Manager to join our team at Forest Park Country Hotel and Inn. As a key member of our management team, you will be responsible for providing exceptional leadership, driving sales growth, and ensuring seamless operational execution.
Key Responsibilities
- Lead by example, demonstrating a 'can-do' attitude, and inspiring your team to excel in their roles.
- Develop and implement effective strategies to drive revenue growth, enhance guest satisfaction, and improve overall operational efficiency.
- Collaborate with department heads to ensure smooth communication, alignment, and achievement of business objectives.
- Mentor and develop team members, fostering a culture of continuous learning and improvement.
- Manage inventory, supplies, and resources efficiently to minimize waste and optimize profitability.
- Analyzing data and metrics to inform decisions, measure performance, and drive business outcomes.
What We Offer
In return for your hard work and dedication, we offer:
- A competitive salary range of £45,000 - £55,000 per annum, commensurate with experience.
- Attractive benefits package, including up to 50% discount on food, accommodation, and other perks.
- Award-winning training and career development opportunities to help you grow professionally and personally.
- A dynamic and supportive work environment that celebrates individuality, creativity, and teamwork.
About You
We're looking for someone with:
- Proven leadership experience in hospitality or a related field.
- Excellent communication, interpersonal, and problem-solving skills.
- A strong track record of driving sales growth, improving operational efficiency, and enhancing guest satisfaction.
- Ability to analyze data, make informed decisions, and prioritize tasks effectively.
- A passion for delivering exceptional customer service, exceeding expectations, and creating memorable experiences.
