Test Operations Support Engineer

5 days ago


Portsmouth, Portsmouth, United Kingdom Company: Full time
Job Description

**Company:** [Company]

**Job Title:** Test Operations Support Engineer

We are seeking a highly skilled and experienced Test Operations Support Engineer to join our team at [Company]. As a key member of our operations team, you will be responsible for ensuring the smooth execution of test activities within our payload AIT facility.

Key Responsibilities:
  1. Safety and Compliance:
  • Ensure that test safety measures and procedures are being adhered to during payload testing.
  • Involved in the definition and review of standard bay layouts.
  • Ensure high standards of housekeeping are maintained across test activities and test equipment.
  • Contribute to process confirmation within the operations team regarding the use, storage, and maintenance of test assets.
  • Responsible for raising test-related safety issues within the SQCDP and FISH tools.
Discipline and Quality:
  • Enforce all cleanroom rules with anyone working in the cleanroom.
  • Monitor team discipline when working on assigned tasks. Raise any issue of discipline firstly with the operations team leader.
  • The Test Operations Support Engineer is required to ensure that test processes are being followed by the operations team. Any deviation or behavioral issues are to be escalated through the operations team.
Work Setting and Coordination:
  • Management of all cleanroom operational processes owned by the payload test team for all payload test phases.
  • Work with Lead Engineers to agree the 'daily contract' of work to be carried out and highlight any difficulties based on resource, tools, and means.
  • Support the RF Lead in forward planning and looking at what tests are planned in the near term to ensure that paperwork and test aids are available.
  • Drive testing locally in the cleanroom: make sure there is no hindrance for the operations team and that all tasks are pursued continuously and efficiently.
  • The Test Operations Support Engineer is empowered to red-line procedures/WIS in agreement with either the RF Lead, the process owner, or the process manager.
  • Responsible for ensuring that the correct test aids are available for a project test phase, and any investigation and supplying these items to the OPS TEAM LEADS.
  • Interface with Operations team at shop floor level for Test operational tasks.
  • Supporting the operations team by ensuring that test priorities are clearly understood.
  • Monitor the team as they carry out the tasks ensuring they are completed and in line with the set duration. Any outside the duration should be understood and fed back to the Lead Engineer for lessons learnt.
  • The Test Operations Support Engineer is responsible for supporting the 'daily contract' agreed with the Lead Engineer in the morning is performed efficiently and in line with scheduled duration acting as first line support to resolve issues locally or escalated following AIT test process.
  • Act as a focal point to provide supplementary test reference material required for efficient execution of test phases.
  • First line filter for test-related issues responsibility to escalate issues that cannot be resolved locally, to the correct job function.
  • Co-ordinate investigations and 'non-standard' work instructions, provide AIT process knowledge and support to both internal AIT test team and systems engineering teams.
  • Co-ordinate EMC investigations working closely with EMC engineering team.
  • To be the focal point of the test work stream within the operations cleanrooms, providing shop floor engineering and operational expertise to support the operations team.
Reporting and Quality:
  • Carry out a standard handover to the next Test Operations Support Engineer to ensure key messages are understood with a follow-up email.
  • Liaise with RF Systems teams when required to notify them of status and gain approval to move onto next priority. e.g. at the end of alignment planes.
  • Escalating issues via the SQCDP meetings as required, Test Management or using on call when out of hours.
  • Provide shift team with positive and constructive feedback to help develop them as an operator and escalate any recurrent or serious issues to cleanroom manager.
  • Provide sub-contractor performance feedback to cleanroom manager to ensure correct skills are maintained and performance issues are dealt with.
Quality and Improvement:
  • Ensure all tasks are carried out to the correct level of quality and any issues are escalated to operations management.
  • Participate in PPS (Practical Problem Solving) sessions to define root causes and escalate as required.
  • The Test Ops Support Engineer will support any improvement roadmap/improvement objectives related to Test in the cleanroom.
  • On projects, the test Operations Support Engineer has the responsibility of taking first action following anomaly or deviation i.e. the test Operations Support Engineer is responsible for logging into NC-CAPA and carry out first-level diagnosis.
Required Experience:
  • Electrical and/or RF Engineering skills.
  • Experience in Electrical Test environment.
  • HND or Degree in Electrical/Electronic discipline, Electrical Test Engineering or RF & Communications or equivalent.
  • Aerospace, Communications, Automated Test Equipment development.
  • Strong Electrical/RF test measurement experience.
  • Utilization of automated test systems; including ATE Test Hardware & Software development.
  • COTS digital test equipment experience.
  • Problem-solving aptitudes.
  • Communication - Clear and confident communication with team.
  • Presentation skills - Clear and concise presentation of the project status to peers, managers, and internal customers.
  • Organized - Good time management to ensure the team is always working and tasks are ready for the next operator.
  • Delivering feedback - positive and constructive to local team.
  • Mentoring/Coaching - Development of team members.
  • Understand technical documents, drawings, procedures, etc.

Work hours will include various shift patterns as per project needs, including but not limited to: normal days, 2 or 3 shift systems, 4on/4off and weekend working. All shifts offer shift uplift.



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