Test Operations Support Engineer

7 days ago

Portsmouth, Portsmouth, United Kingdom eTeam Full time
Job Description

Job Title: Test Operations Support Engineer

Clearance Required: BPSS

Duration: 6 Months - potential extension to 12 months

Location: Portsmouth - full time on site

Contract: Inside IR35

Job Summary:

The Test Operations Support Engineer will play a crucial role in the Assembly Integration and Test team, working alongside Mechanical and Electrical specialists to produce world-leading satellite payloads. This position requires a strong background in Electrical and/or RF Engineering, with experience in Electrical Test environments.

Key Responsibilities:

Safety:

  • Ensure that test safety measures and procedures are being adhered to during payload testing.
  • Involved in the definition and review of standard bay layouts.
  • Ensure high standards of housekeeping are maintained across test activities and test equipment.
  • Contribute to process confirmation within the operations team regarding the use, storage, and maintenance of test assets.
  • Responsible for raising test-related safety issues within the SQCDP and FISH tools.

Reporting:

  • Carry out a standard handover to the next Test Operations Support engineer to ensure key messages are understood with a follow-up email.
  • Escalating issues via the SQCDP meetings as required, Test Management, or using on-call when out of hours.
  • Provide shift team with positive and constructive feedback to help develop them as an operator and escalate any recurrent or serious issues to the Cleanroom Manager.

Quality:

  • Ensure all tasks are carried out to the correct level of quality and any issues are escalated to operations management.
  • Participate in PPS (Practical Problem Solving) sessions to define root causes and escalate as required.
  • The Test Operations Support Engineer will support any improvement roadmap or improvement objectives related to Test in the Cleanroom.
  • On projects, the Test Operations Support Engineer has the responsibility of taking first action following an anomaly or deviation, i.e., the Test Operations Support Engineer is responsible for logging into NC-CAPA and carrying out first-level diagnosis.

Disciplines:

  • Enforce all Cleanroom rules with anybody working in the Cleanroom – i.e., Critical Move entry, mobile phones, food, etc.
  • Monitor teams' discipline when working on assigned tasks. Raise any issue of discipline firstly with the operations team leader.
  • The Test Operations Support Engineer is an extension of the Test Engineering team and is required to ensure that test processes are being followed by the operations team, any deviation or behavioral issues are to be escalated through the operations team management.

Work Setting:

  • Management of all Cleanroom operational processes owned by the payload test team for all payload test phases.
  • Work with the Lead Engineers to agree the 'daily contract' of work to be carried out and highlight any difficulties based on resource, tools, and means. Identify any opportunities that may not have been considered in the plan to improve efficiency.
  • Support the RF Lead in forward planning and looking at what tests are planned in the near term to ensure that paperwork, test aids are available. This will often include the production and review of test procedures/Work Orders.
  • Drive testing locally in the Cleanroom: make sure there is no hindrance for the operations team and that all tasks are pursued continuously and efficiently.
  • The Test Operations Support Engineer is empowered to red-line the procedures/Work Orders in agreement with either the RF Lead, process owner, or the process manager.
  • Responsible for ensuring that the correct test aids are available for a project test phase, and any investigation.
  • Work with Lead Engineer to prepare new test phases including the setup of new Equipment Hardware & Software to ensure they can be used by the operations team.
  • Act as the payload test team Interface with Operations team at shop floor level for Test operational tasks.
  • Supporting the operations team by ensuring that test priorities are clearly understood. Escalate immediately when a priority task cannot be carried out.
  • Monitor the team as they carry out the tasks ensuring they are completed and in line with the set duration. Any outside the duration should be understood and fed back to the Lead Engineer for lessons learned.
  • The Test Operations Support Engineer is responsible for supporting the 'daily contract' agreed with the Lead Engineer at project SQCDP L2 Daily meeting is performed efficiently and in line with scheduled duration acting as first-line support to resolve issues locally or escalated following AIT test process.
  • Act as a focal point to provide supplementary test reference material required for efficient execution of test phases.
  • First-line filter for test-related issues responsibility to escalate issues that cannot be resolved locally, to the correct job function.
  • Co-ordinate investigations and 'non-standard' work instructions, provide AIT process knowledge and support to both internal AIT test team and systems engineering teams.
  • Co-ordinate EMC investigations working closely with EMC engineering team.

Qualifications/Experience:

Required Experience:

  • Electrical and/or RF Engineering skills.
  • Experience in Electrical Test environment.
  • Minimum HND level or equivalent industry experience in Electrical/Electronic discipline, Electrical Test Engineering, or RF & Communications.
  • Strong Electrical/RF test measurement experience.
  • Problem-solving aptitudes.
  • Communication – Clear and confident communication with team.
  • Presentation skills – Clear and concise presentation of the project status to peers, managers, and internal customers.
  • Confidence – Comfortable to deal with challenging situations and challenging of discipline.
  • Organised – Good time management to ensure the team is always working and tasks are ready for the next operator.
  • Delivering feedback – positive and constructive to local team.
  • Understand technical documents, drawings, procedures, etc.
  • Experience of procedure/process control.
  • Workplace health and safety awareness.
  • Flexibility to adapt to different working patterns, including ability to work off-site (UK and abroad). Work hours will include various shift patterns as per project needs, including but not limited to: normal days, 2 or 3 shift systems, 4on/4off, and weekend working. All shifts offer shift uplift.

Desired Experience:

  • Cleanroom experience.
  • Management and/or Team leading experience, with leadership abilities.
  • Conflict management – dealing with local team issues.
  • Electrical Test System Design/validation/experience.
  • Previous experience of telecoms payload test.

Personal Attributes/Skills:

  • Proactive.
  • IT literate and proficient in MS Office package.
  • Self-motivated.
  • Good communication skills.
  • Excellent attention to detail.
  • Good time management.
  • Customer-focused.
  • Excellent organisation skills.

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