Duty Manager

1 month ago


South London, United Kingdom DoubleTree by Hilton London Chelsea Full time
Unlock Your Potential as a Duty Manager at DoubleTree by Hilton London Chelsea

Are you a customer-focused individual with a passion for delivering exceptional service? Do you have a knack for leading teams and managing operations with ease? We're seeking a talented Duty Manager to join our team at DoubleTree by Hilton London Chelsea, where you'll have the opportunity to grow and develop your skills in a dynamic and supportive environment.

About the Role

As a Duty Manager, you'll be responsible for ensuring that our guests receive the highest level of service and satisfaction. This will involve:

  • Managing the front desk and reception area, ensuring a warm and welcoming atmosphere for our guests
  • Coordinating the services and facilities provided to our guests, including room assignments and special requests
  • Handling guest complaints and resolving issues promptly and professionally
  • Working closely with our team to ensure seamless operations and excellent customer service
What We Offer

As a Duty Manager at DoubleTree by Hilton London Chelsea, you'll enjoy a range of benefits, including:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Access to our hotel's leisure facilities and discounts on hotel stays
Requirements

To be successful in this role, you'll need:

  • Excellent communication and interpersonal skills
  • Experience in a customer-facing role, preferably in a hotel or hospitality environment
  • Ability to work well under pressure and manage multiple tasks simultaneously
  • Strong problem-solving and conflict resolution skills

If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you. Apply now to join our team and take the first step towards a rewarding career as a Duty Manager at DoubleTree by Hilton London Chelsea.


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