Duty Manager
1 month ago
Are you a customer-focused individual with a passion for delivering exceptional service? Do you have a knack for leading teams and managing operations with ease? We're seeking a talented Duty Manager to join our team at DoubleTree by Hilton London Chelsea, where you'll have the opportunity to grow and develop your skills in a dynamic and supportive environment.
About the RoleAs a Duty Manager, you'll be responsible for ensuring that our guests receive the highest level of service and satisfaction. This will involve:
- Managing the front desk and reception area, ensuring a warm and welcoming atmosphere for our guests
- Coordinating the services and facilities provided to our guests, including room assignments and special requests
- Handling guest complaints and resolving issues promptly and professionally
- Working closely with our team to ensure seamless operations and excellent customer service
As a Duty Manager at DoubleTree by Hilton London Chelsea, you'll enjoy a range of benefits, including:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Access to our hotel's leisure facilities and discounts on hotel stays
To be successful in this role, you'll need:
- Excellent communication and interpersonal skills
- Experience in a customer-facing role, preferably in a hotel or hospitality environment
- Ability to work well under pressure and manage multiple tasks simultaneously
- Strong problem-solving and conflict resolution skills
If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you. Apply now to join our team and take the first step towards a rewarding career as a Duty Manager at DoubleTree by Hilton London Chelsea.
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Duty Manager
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