Customer Engagement Advisor
1 week ago
We are excited to announce a new career opportunity for a Mortgage Business Development Advisor to join our team at Coventry Building Society. As a key member of our Intermediary Development team, you will play a vital role in delivering exceptional customer experiences. This is a fantastic opportunity to develop your skills and knowledge in a fast-paced and dynamic environment.
The successful candidate will receive a competitive salary of £28,000 - £32,000 per annum, depending on experience, plus a range of benefits including 25 days holiday, personal pension, and annual Success Share scheme. You will also have access to extensive wellbeing support, My Lifestyle retail discounts, and servicerecognition.
Responsibilities
- Dealing with diverse range of people over the phone and through web chat, understanding their needs and queries.
- Growing knowledge of mortgage policies and products to deal with enquiries and provide guidance.
- Making informed decisions and resolving issues effectively.
What We Offer
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A chance to make a real difference in our customers' lives.
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