Billing Operations Coordinator

5 days ago


Telford, Telford and Wrekin, United Kingdom Enreach Full time

At Enreach, we're seeking a highly motivated and customer-focused individual to join our Customer Service team as a Billing Operations Coordinator.

The successful candidate will be responsible for the administration of various billing-related tickets for customers, undertaking both inbound and outbound calls as second-line support from our Customer Service coordinators. They will also be responsible for rectifying tickets relating to billing issues and queries, working closely with key stakeholders including finance, credit control, and our customer retention team.

This is an exciting opportunity to join a dynamic team at Enreach, where you will have the chance to develop and progress your career in a high-growth European-wide group that prides itself on innovation, collaboration, and strong customer focus.

Key Responsibilities:

  • Billing Escalations: Serve as the second line of support for billing-related issues and complex enquiries from customers, internal teams, or the first-line customer service coordinators.
  • Collaborate with other internal departments to troubleshoot and resolve billing system-related problems, ensuring accurate and timely billing processes.
  • Develop and maintain documentation of billing processes and procedures.
  • Provide guidance to first-line customer service coordinators and other relevant teams on billing queries, best practices, and troubleshooting.
  • Support the Billing and Credit Control Team Leader in the analysis of billing reporting and reconciliation reports, to deliver on key performance indicators (KPIs), and metrics.

We offer:

  • A competitive salary range £28,000 - £35,000 per annum, depending on experience.
  • A comprehensive benefits package, including 23 days holiday (more for long service), birthday off, early finish on a Friday, pension, healthcare scheme, life cover, Perkbox access, Holiday Purchasing Scheme, and more.


  • Telford, Telford and Wrekin, United Kingdom Enreach Full time

    We are seeking an experienced Second Line Billing Support Associate to join our Customer Service team at Enreach.In this role, you will be responsible for providing second-line support for billing-related issues and complex enquiries from customers, internal teams, or the first-line customer service coordinators. You will also be responsible for...


  • Telford, Telford and Wrekin, United Kingdom Enreach Full time

    We are currently seeking a skilled Customer Service Billing Specialist to join our team at Enreach.In this role, you will be responsible for resolving customer complaints and queries related to billing, working closely with our Billing and Credit Control team to ensure accurate and timely billing processes. You will also be responsible for developing and...


  • Telford, Telford and Wrekin, United Kingdom Talent Works Full time

    Financial Operations Role OverviewTalent Works is seeking a diligent and personable account assistant to focus on billings in the telecommunications sector. This role is crucial as you will be the primary source of billing, working closely with a colleague.Key Responsibilities:Manage and execute billing processes, ensuring accuracy and timeliness.Collate...


  • Telford, Telford and Wrekin, United Kingdom beBee Professionals Full time £45,000 - £65,000

    beBee Professionals in Telford is seeking an Operations Coordinator to support project teams and ensure smooth project execution.Key Responsibilities:Assist in developing and managing project plans, including scope, schedule, and budget.Coordinate with internal teams and external vendors to deliver projects on time.Identify and report project risks and...


  • Telford, Telford and Wrekin, United Kingdom Borgers Ltd Full time

    The ideal candidate for this role at Borgers Ltd will have a strong understanding of accounting principles and a keen eye for detail. As a key member of the finance team, they will be responsible for Sales Ledger tasks, including running daily sales, merging Xpert to SAP and reporting to management. They will also be responsible for Purchase Ledger tasks,...


  • Telford, Telford and Wrekin, United Kingdom beBee Professionals Full time £45,000 - £65,000

    beBee Professionals is seeking a skilled Operations Coordinator to oversee and guide project teams. The ideal candidate will manage diverse projects across multiple departments and ensure timely and successful delivery.Key Responsibilities:Plan, execute, and close projects according to strict deadlines and within budget.Coordinate internal resources and...


  • Telford, Telford and Wrekin, United Kingdom Diana Duggan UK Limited Full time

    We are seeking an experienced Billing Assistant to join our team at Diana Duggan UK Limited. The successful candidate will be responsible for managing billing processes in a fast-paced environment, collaborating with customers and stakeholders to ensure timely and accurate invoicing.This role focuses on two main areas: assisting the billing specialist with...


  • Telford, Telford and Wrekin, United Kingdom Magna International Inc. Full time

    Job DescriptionWe are looking for a skilled Commercial Operations Coordinator to join our team at Magna International Inc.This role involves supporting our commercial operations by coordinating Electronic Change Requests (ECRs), preparing inputs for commercial evaluation, and collaborating with the APQP team.ResponsibilitiesCoordinate ECRs from customers,...


  • Telford, Telford and Wrekin, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly skilled Supply Chain Operations Coordinator to join our logistics team in Telford, United Kingdom.Key Responsibilities:Loading and unloading goods for storage and distribution.Picking, packing, and preparing orders for dispatch.Maintaining inventory accuracy by updating stock records.Keeping the warehouse clean, safe, and...


  • Telford, Telford and Wrekin, United Kingdom Thomas Telford School Full time

    Job Title: Financial Operations CoordinatorJob Summary: We are seeking a highly skilled Financial Operations Coordinator to join our Finance team at Thomas Telford School. The successful candidate will be responsible for assisting with all aspects of Finance, including purchase ledger, sales ledger, and nominal ledger.Key Responsibilities:Assist with...


  • Telford, Telford and Wrekin, United Kingdom Culina Group Full time

    Job OverviewWe are seeking a highly skilled Logistics Operations Coordinator to join our team at Culina Group. This is an exciting opportunity to be part of a dynamic organization that prides itself on its commitment to employee development and recognition of success.About the RoleThis Logistics Operations Coordinator role will involve delivering palletised...


  • Telford, Telford and Wrekin, United Kingdom Magna International Inc. Full time

    Join Magna International Inc. as an Operations Efficiency Coordinator and play a vital role in optimizing production processes, improving inventory management, and maintaining high product quality standards.Analyze production data to identify areas for improvement and develop strategies to increase efficiency.Collaborate with internal stakeholders to...


  • Telford, Telford and Wrekin, United Kingdom Culina Group Full time

    Job DescriptionWe are seeking a skilled Transport Operations Coordinator to join our team at Culina Group. In this role, you will be responsible for ensuring smooth transitions when loading and unloading trailers, while maintaining high standards of maintenance and safety.Key Responsibilities:Observe and adhere to company rules, site procedures, and Health &...


  • Telford, Telford and Wrekin, United Kingdom NHS Shropshire, Telford and Wrekin Integrated Care... Full time

    We are looking for a highly skilled Financial Operations Coordinator to join our team at NHS Shropshire, Telford and Wrekin Integrated Care Board. In this role, you will provide effective and competent analytical and clerical support to the Finance Team in respect of all commissioning and operational activities.About the Role:This is an excellent opportunity...


  • Telford, Telford and Wrekin, United Kingdom Oldcastle Inc. Full time

    We're looking for an exceptional Executive Assistant to join our senior leadership team. As an Executive Assistant, you'll provide critical support to our leaders, including:Scheduling meetings and coordinating travel arrangementsManaging calendars and ensuring seamless communicationPreparing reports and presentations to inform business decisionsProviding...


  • Telford, Telford and Wrekin, United Kingdom Magna International Inc. Full time

    About the RoleThe Production Coordinator will be responsible for planning and coordinating the production process at Magna International Inc. This includes managing resources, aligning with suppliers, and monitoring production activities.Key SkillsExperience in production planning and coordination.Knowledge of manufacturing processes and operations.Excellent...


  • Telford, Telford and Wrekin, United Kingdom Culina Group Full time

    Job OverviewThe Yard Shunter role is a vital part of the Transport Department, ensuring a smooth transition when loading, unloading trailers, and maintaining safety at all times.Key ResponsibilitiesObserve and adhere to company rules, site procedures, and health & safety guidelines at all times.Effectively manage working time in line with road transport...


  • Telford, Telford and Wrekin, United Kingdom Prince Personnel Full time

    Job Summary:We are seeking a highly skilled Supply Chain Coordinator to join our team at Prince Personnel. As a Supply Chain Coordinator, you will be responsible for coordinating and managing the flow of goods, services, and information from raw materials to end customers. Your primary focus will be on scheduling components and materials, placing and...


  • Telford, Telford and Wrekin, United Kingdom Magna International Inc. Full time

    Job OverviewWe are seeking a highly skilled Automotive Industry Data Specialist to join our team at Magna International Inc.Magna is a global leader in automotive solutions, developing technologies, systems, and concepts that make vehicles safer and cleaner while serving communities, the planet, and people.About the RoleThis position plays a critical role in...


  • Telford, Telford and Wrekin, United Kingdom Magna International Inc. Full time

    About UsMagna International Inc. is a leading global automotive supplier, committed to developing innovative technologies that make vehicles safer and cleaner. We are seeking an experienced Records Control Coordinator to support our quality assurance team in this mission. In this role, you will be responsible for managing the operation of the document...