Hospitality Operations Manager
3 days ago
The Cinnamon Care Collection is seeking an experienced Hospitality Supervisor to lead the catering service at Oakley Grange, a luxurious residential and dementia care home in Warwick. As a key member of the team, you will be responsible for delivering exceptional customer service and ensuring the highest standards of food quality and presentation.
With a background in hotel or catering management, you will have knowledge of budget control, purchasing, environment auditing, food preparation, and presentation. You will work closely with the Head Chef to achieve a quality service that is value for money.
This is a full-time opportunity for an experienced and passionate individual who can motivate and train a team to deliver outstanding results. You will require strong communication skills to deal with team members, residents, and family members.
Main Responsibilities:
- Monitor and manage the home's budgets, ensuring departments use nominated suppliers.
- Recruit, train, and manage team members in conjunction with the General Manager, ensuring performance standards are understood and maintained.
- Ensure catering service meets high standards in terms of presentation and menu content, working closely with the Head Chef.
- Monitor and support dining areas during meal times, ensuring high standards are met.
- Attend evening and weekend functions to facilitate a quality service to residents and guests.
- Ensure team is appropriately trained and customer service standards are met at all times.
Salary Information:
Oakley Grange offers a competitive salary of £16.54 per hour, plus company benefits and a comprehensive training program.
About The Cinnamon Care Collection:
Oakley Grange is part of The Cinnamon Care Collection, a Top 20 Care Home Group 2024. We offer state-of-the-art facilities and a luxury living experience for our residents.
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