Hospitality Operations Manager

3 days ago


Bishop's Tachbrook, United Kingdom The Cinnamon Care Collection Full time
Hospitality Supervisor Role Overview:

The Cinnamon Care Collection is seeking an experienced Hospitality Supervisor to lead the catering service at Oakley Grange, a luxurious residential and dementia care home in Warwick. As a key member of the team, you will be responsible for delivering exceptional customer service and ensuring the highest standards of food quality and presentation.

With a background in hotel or catering management, you will have knowledge of budget control, purchasing, environment auditing, food preparation, and presentation. You will work closely with the Head Chef to achieve a quality service that is value for money.

This is a full-time opportunity for an experienced and passionate individual who can motivate and train a team to deliver outstanding results. You will require strong communication skills to deal with team members, residents, and family members.

Main Responsibilities:
  1. Monitor and manage the home's budgets, ensuring departments use nominated suppliers.
  2. Recruit, train, and manage team members in conjunction with the General Manager, ensuring performance standards are understood and maintained.
  3. Ensure catering service meets high standards in terms of presentation and menu content, working closely with the Head Chef.
  4. Monitor and support dining areas during meal times, ensuring high standards are met.
  5. Attend evening and weekend functions to facilitate a quality service to residents and guests.
  6. Ensure team is appropriately trained and customer service standards are met at all times.

Salary Information:
Oakley Grange offers a competitive salary of £16.54 per hour, plus company benefits and a comprehensive training program.

About The Cinnamon Care Collection:
Oakley Grange is part of The Cinnamon Care Collection, a Top 20 Care Home Group 2024. We offer state-of-the-art facilities and a luxury living experience for our residents.

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