Customer Experience Team Member
22 hours ago
About the Role
We are seeking a Customer Experience Team Member to join our team at Unite Students. As a key member of our team, you will be responsible for providing a welcoming front of house reception service, conducting flat viewings and inspections, and planning and running events for our students.
Key Responsibilities
- Provide exceptional customer service to our students and visitors
- Conduct flat viewings and inspections to ensure high standards of accommodation
- Plan and run events to enhance the student experience
- Work collaboratively with the team to achieve sales targets and improve customer satisfaction
What We Offer
- A competitive salary and bonus scheme
- 25 days paid holiday and an annual holiday buying scheme
- A generous pension scheme with employer contributions
- Various benefits to support your health and wellbeing
- Enhanced family leave and other great benefits
About Unite Students
Unite Students is a FTSE 100 business and the UK's largest provider of purpose-built student accommodation. We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
Our Values
We are passionate about building inclusive teams and creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people.
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