Customer Service Representative
4 weeks ago
We are seeking a highly skilled and customer-focused Customer Service Specialist to join our Amazon Freight Operations team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our external customers, ensuring a seamless and efficient transportation experience.
Key Responsibilities- Listen closely to customers, understand their needs, and provide tailored solutions to meet their expectations.
- Communicate effectively with customers through verbal and written methods, ensuring accuracy and clarity.
- Utilize conflict resolution and decision-making skills to resolve customer issues in a timely and professional manner.
- Stay up-to-date with company policies and procedures to ensure compliance and quality service.
- Collaborate with team members to identify areas for improvement and implement process enhancements.
Amazon Freight Operations is the Pan-European control center for Amazon Freight's Shipper Support and Transportation Execution. Our team is responsible for planning and scheduling transportation orders, providing support to our customers, and ensuring the smooth functioning of our European transportation network.
Requirements- Advanced proficiency in English (B2 CEFR) and excellent communication skills.
- Relevant experience in customer-facing roles, with a focus on conflict resolution and decision-making.
- Proficiency in MS Office suite (Word, Excel, Outlook) and data analysis skills.
- Experience in a logistical working environment and process improvement techniques.
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Customer Service Representative
5 hours ago
Coalville, Leicestershire, United Kingdom Amazon UK Services Ltd. Full timeAbout the RoleAs a Customer Service Representative, you will play a critical role in ensuring the smooth functioning of Amazon Freight's European transportation network. This involves facilitating the flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impact customer experience and...
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Customer Service Representative
3 weeks ago
Coalville, Leicestershire, United Kingdom Amazon UK Services Ltd. Full timeAbout the RoleAt Amazon UK Services Ltd., we're looking for a talented Customer Service Representative to join our team. As a key member of our Amazon Freight Operations team, you'll play a critical role in ensuring the smooth functioning of our European transportation network.Key ResponsibilitiesListen closely to customers, understand their needs, and...
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Customer Service Representative
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Customer Service Representative
4 weeks ago
Coalville, Leicestershire, United Kingdom AWD online Full timeJob Title: Customer Service Advisor / Sales Support AdministratorWe are seeking a highly skilled and experienced Customer Service Advisor / Sales Support Administrator to join our team at AWD online. As a key member of our customer service team, you will be responsible for providing exceptional customer service and sales support to both external customers...
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Customer Service Representative
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Customer Service Representative
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Coalville, Leicestershire, United Kingdom Macildowie Recruitment and Retention Full timeCustomer Service Advisor OpportunityMacildowie Recruitment and Retention is seeking a skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service across multiple channels, including telephone, email, web, text phone, and SMS.Key Responsibilities:Handle customer...
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Customer Service Representative
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Coalville, Leicestershire, United Kingdom Amazon UK Services Ltd. Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our Amazon Freight Operations team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our external customers, ensuring a seamless and efficient transportation experience.Key ResponsibilitiesListen...
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Customer Service Representative
4 weeks ago
Coalville, Leicestershire, United Kingdom Amazon UK Services Ltd. Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our Amazon Freight Operations team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our external customers, ensuring a seamless and efficient transportation experience.Key ResponsibilitiesListen...
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Customer Service Representative
4 weeks ago
Coalville, Leicestershire, United Kingdom Amazon UK Services Ltd. Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our Amazon Freight Operations team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our external customers, ensuring a seamless and efficient transportation experience.Key ResponsibilitiesListen...
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Customer Service Representative
4 weeks ago
Coalville, Leicestershire, United Kingdom Amazon UK Services Ltd. Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our Amazon Freight Operations team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our external customers, ensuring a seamless and efficient transportation experience.Key ResponsibilitiesListen...
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Customer Service Representative
4 weeks ago
Coalville, Leicestershire, United Kingdom Amazon UK Services Ltd. Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our Amazon Freight Operations team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our external customers, ensuring a seamless and efficient transportation experience.Key ResponsibilitiesListen...
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Customer Service Representative
1 month ago
Coalville, Leicestershire, United Kingdom Amazon UK Services Ltd. Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our Amazon Freight Operations team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our external customers, ensuring a seamless and efficient transportation experience.Key ResponsibilitiesListen...
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