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IT Service Delivery Team Leader

2 months ago

Leominster, Herefordshire, United Kingdom Kingspan Careers Full time
Service Delivery Team Leader

We are seeking a highly skilled and experienced Service Delivery Team Leader to join our team at Kingspan Insulation. As a key member of our IT department, you will be responsible for leading our UK&I Service Delivery team in delivering high-quality IT services to our customers.

Main Responsibilities:

  • Work closely with the Divisional IT Service Delivery Manager to plan, schedule, and monitor work activities of the UK&I Service Delivery team to meet business needs.
  • Manage day-to-day Requests, Incidents, Major Incidents, Changes, and Release Management to ensure all IT services are delivered in a robust manner as measured against agreed service levels.
  • Provide a point of escalation for other Regional/Divisional teams and work collaboratively with them to ensure a high-quality delivery of services.

About Kingspan Insulation:

We are a leading manufacturer of high-performance rigid insulation within the construction industry, operating from our site in Pembridge, Herefordshire. With 188 sites worldwide, Kingspan is a global leading employer. We are entrepreneurial, collaborative, and we stand behind a common cause – better buildings for a better world.

Why Work with Us:

We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.