Customer Service Representative
3 days ago
We are seeking a Customer Service Executive to join our team at Arnold Clark's Lingfield Click & Collect branch. This is an excellent opportunity for individuals who are passionate about delivering outstanding customer experiences and making a real difference in people's lives.
As a Customer Service Executive, you will play a key part in introducing customers to their chosen cars and ensuring they have a memorable experience when collecting or selling their vehicle.
You will be working as part of a dynamic team, responsible for providing exceptional customer service, handling documentation, and arranging handovers. If you thrive in fast-paced environments and are committed to learning and development, this role is perfect for you.
Key Responsibilities- Completing handovers and purchases for our Click & Collect service
- Preparing handovers for the day ahead
- Arranging all documentation prior to handover
- Encouraging customers to share their experiences on social media
- Helping customers familiarise themselves with their new vehicles
- Full UK driving licence
- Ability to work independently and problem-solve
- Excellent communication and interpersonal skills
- A thirst for knowledge and a willingness to learn
- Competitive salary: £24,500 + performance-related bonus up to £6,720 per annum
- 33 days annual leave
- Flexible working hours
- Generous employee discounts
- Private health care and sick pay cover
- Maternity and paternity packages
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