Business Debt Recovery Specialist

3 weeks ago


Brentwood, Essex, United Kingdom RSM UK Full time

RSM UK is committed to helping you develop your career and encourages existing employees to apply for internal vacancies. Our Consulting team has ambitious growth plans, and we want you to be part of our journey.

We are looking for an experienced Collections agent to support our debt management team in managing a portfolio of accounts and assist in the recovery of overdue debt, while ensuring internal and external compliance protocols are met.

The successful candidate will collect outstanding business-to-business debt by phone and in writing, negotiate payment plans with delinquent customers, and maintain accurate collection records. They will also identify potential cases for further action and provide weekly, monthly, and ad-hoc updates to clients and analysis of debt position to managers.

Key responsibilities include:

  • Collecting outstanding B2B debt via phone and written communication
  • Negotiating payment plans with delinquent customers
  • Maintaining accurate collection records
  • Identifying potential cases for further action

We offer a flexible reward and benefits package that will help you have a fulfilling experience, both in and out of work. This includes:

  • A salary range of £30,000 - £40,000 per annum, depending on experience
  • 25 days holiday (with the option of purchasing additional days)
  • Lifestyle, health, and wellbeing benefits, including financial wellbeing tools and access to a virtual GP
  • Access to a suite of 300+ courses on demand developed by our in-house Talent Development team


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