Leisure Experience Coordinator

3 weeks ago


Glasgow, Glasgow City, United Kingdom Teacheroo Full time
About the Role

We are seeking a highly enthusiastic and customer-focused individual to join our team as a Sports Attendant at Edinburgh Academy Trading Company Limited.

Job Description:

This is a varied role that requires delivering a high-quality and excellent customer experience for all users. As part of the team, you will help ensure a safe, secure, and clean environment for the users.

Main Responsibilities:
  1. Maintain a high standard of cleanliness and maintenance in all areas of the Sports Hub, both inside and outside, carry out cleaning programs for the fitness room and sports equipment, reporting any defects or breakages.
  2. Work at Reception, dealing with telephone calls and emails, and liaising with service users.
  3. Setting up and taking down sports equipment, ensuring that all bookings start and finish on time.
  4. Supervising patrons using the equipment while in the facility including teams, adults, teenagers, and children.
  5. Dealing with customer queries in person and over the telephone in a confident and positive manner.
  6. Charging admission, taking bookings, renting out equipment, or answering the phone.
  7. Opening and closing of New Field pitches and facilities, ensuring a safe and clean environment for customers.
  8. Pitch inspections of New Field pitches ensuring they remain litter-free and reporting any defects or breakages.
  9. Assisting at unique events and providing help with external events.


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