Store Operations Manager
1 week ago
Job Summary: We are seeking a highly skilled Store Manager to oversee the operation of our Entertainer stores, with a strong focus on performance and customer service.
Key Responsibilities:
- Manage the sales and trading performance of multiple locations, analyzing reports and interpreting data to drive sales and performance.
- Build strong relationships with Tesco management teams and ensure the delivery of The Entertainer experience in Tesco.
- Lead and manage a team of employees, including annual reviews, performance improvement plans, and disciplinary procedures.
- Ensure effective delivery of store tasks, including deliveries, stock storage, merchandising, and promotional set ups.
Requirements:
- Strong communication and organization skills, with the ability to engage with key stakeholders at all levels.
- Experience in analyzing reports and interpreting data to drive sales and performance.
- Working knowledge of Microsoft Office and Microsoft Teams.
- UK driving license preferred due to the multi-site nature of the role.
What We Offer:
- Flexible access to pay via MyView PayNow.
- Retail Trust benefits, including Virtual GP and birthday leave.
- 33 days holiday and annual bonus scheme.
- Pension salary sacrifice and generous toy discount.
- Enhanced maternity and paternity pay, and high street and leisure discounts.
About Us: The Entertainer is a leading toy retailer with a passion for delivering exceptional customer service and creating a fun and engaging shopping experience.
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