Medical Secretary

3 weeks ago

Cannock, Staffordshire, United Kingdom The Royal Wolverhampton NHS Trust Full time

About the Role

We are seeking a highly skilled and experienced Senior Medical Secretary to join our busy Dermatology team at The Royal Wolverhampton NHS Trust.

Key Responsibilities

As a Senior Medical Secretary, you will provide administrative support to our consultants and junior medical staff, with a focus on audio typing and cross-covering for leave as delegated by the Admin Support Officer.

Main Duties

Typing all correspondence relating to outpatients and inpatients, including departmental correspondence, with a low error rate and meeting Trust turnaround targets.

Liaising with the Team Leader to ensure departmental priorities are met.

Managing consultant diaries, booking meetings, and taking minutes where appropriate.

Arranging patients' new and follow-up appointments as required using the PAS system and liaising with relevant departments.

Receiving enquiries from patients and staff, resolving complex enquiries, and dealing with them accordingly.

Providing cross-cover for the secretarial team during annual leave and sickness.

Cooperating with the introduction of new procedures, policies, or technology, including technology associated with the Patient Administration System (PAS), and assisting team leads with implementation.

About Us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands, providing primary, acute, and community services. We are proud of our diverse staff and the communities we serve.

We are building a workforce that can help us fulfill our values, improve the quality of care for patients, and solve healthcare problems of tomorrow.

We are delighted to have been rated as 'Good' by the CQC and have achieved numerous awards, including The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

We are a supportive working environment committed to creating flexible working arrangements that suit your needs.

Person Specification

Please see the attached Job Description/Person Specification for a full detail of the role and main responsibilities.

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