Current jobs related to Resident Manager - London, Greater London - Deverell Smith Recruitment Ltd

  • Android Application Specialist

    2 days ago

    London, Greater London, United Kingdom Resident Advisor Full time

    **Job Description:** Senior Android Developer for Electronic Music PlatformAbout Us:Resident Advisor (RA) is a pioneering music media brand that has been a cornerstone of the electronic and dance ecosystem since 2001. With a global audience of over 6 million monthly users, we aim to bring together the world's electronic music communities through our...

  • Cluster Sales Director

    4 weeks ago

    London, Greater London, United Kingdom Resident Hotels Full time

    Key Responsibilities:• Develop and implement sales strategies tailored to the hotel market, ensuring alignment with overall business objectives.• Collaborate closely with revenue management, analytics, and reservations departments to ensure efficient use of systems like PMS, RMS, Cvent, and Intelligence systems.About the Role:Resident Hotels is seeking...

  • Cluster Sales Manager

    4 weeks ago

    South West London, London, United Kingdom Resident Hotels Full time

    Are you interested in progressing your career in Sales and looking for a new challenge?Resident Hotels is seeking an enthusiastic Cluster Sales Manager - Maternity Cover to join our growing team, creating personalised experiences to mirror our guests onsite experience.Resident Hotels is a specialist Hotel Management platform, that manages three hotel brands...

  • Night Duty Manager

    4 weeks ago

    Central London, London, United Kingdom The Resident - Soho Full time

    The Resident Soho is currently recruiting for a Night Duty Manager to join their friendly team! The Resident is an innovative brand of city centre hotels in London and Liverpool. We focus on providing excellent rooms, in exceptional locations with heartfelt hospitality. Located in carefully chosen urban neighbourhoods, our hotels provide our guests with a...

  • Senior Android Developer for Electronic Music Platform

    2 days ago

    London, Greater London, United Kingdom Resident Advisor Full time

    **Job Overview:** Android Application Specialist - Resident AdvisorAbout Us:We are Resident Advisor, a renowned music media brand that has been serving the electronic and dance community since 2001. Our goal is to provide a platform for artists, promoters, and enthusiasts to connect and share their passion for electronic music.About the Role:We are looking...

  • Resident Experience Manager

    3 weeks ago

    London, Greater London, United Kingdom deverellsmith Full time £45,000 - £50,000

    Resident Project and Complaints ManagerAbout the RoleWe are seeking a highly skilled Resident Project and Complaints Manager to join our team at Deverell Smith. As a key member of our organization, you will be responsible for shaping the resident experience, managing complex projects, and ensuring regulatory compliance.Key ResponsibilitiesCustomer Experience...

  • Resident Experience Manager

    3 weeks ago

    London, Greater London, United Kingdom Anchor Full time

    Unlock a Rewarding Career with AnchorWe are seeking an exceptional Resident Experience Manager to join our team at Eagle Lodge, Wanstead.About the Role:This is an exciting opportunity to work with our residents and teams to deliver exceptional experiences that make a real difference in their lives.Your Key Responsibilities:Manage properties and support...

  • Resident Involvement Manager

    6 days ago

    London, Greater London, United Kingdom Hatched Recruitment Group Full time

    Company Overview: As a Resident Involvement Manager at Hatched Recruitment Group, you will be part of a team that supports the delivery of our new resident involvement strategy. Our goal is to strengthen the tenant's voice and influence, ensuring that residents have a say in housing services design, policies, and strategy.Main Purpose of Job: To be a member...

  • Resident Services Manager

    4 days ago

    London, Greater London, United Kingdom Ashberry Recruitment Full time

    We are seeking an experienced Resident Services Manager to join our team at Ashberry Recruitment.This is a part-time opportunity, working 25 hours per week, Monday to Friday.Key responsibilities include:Coordinating day-to-day scheme operations to ensure a smooth running service.BUILDING strong relationships with residents, staff, and external...

  • Resident Engagement Manager

    6 days ago

    London, Greater London, United Kingdom CV-Library Full time

    Job Description:You will be responsible for managing the patch to an exceptionally high standard, engaging with and involving residents in the management of their neighbourhood through regular estate inspections.Your duties will include supporting and sustaining tenancies to prevent homelessness through the provision of general tenancy support to...

  • Resident Property Manager

    4 weeks ago

    London, Greater London, United Kingdom deverellsmith Full time

    Job Title: Resident Property ManagerKey Responsibilities:Act as the primary point of contact for residents and prospective residents.Collaborate with the site team to optimize neighborhood occupancy and maintain properties to a high standard.Conduct property viewings and facilitate reservations and handovers.Identify opportunities to improve the resident...

  • Luxury Residence Manager

    6 days ago

    London, Greater London, United Kingdom SA Signature Ltd. Full time

    Job Title: Luxury Residence ManagerWe are seeking a highly skilled and experienced House Manager to oversee the daily operations of our luxury residence in Soho, London.About the RoleThis is a full-time, live-in/out position that requires strong organizational and multitasking skills. The ideal candidate will possess a proven track record in property...

  • Senior Residence Manager

    6 days ago

    London, Greater London, United Kingdom AMAN Full time

    Job Summary:We are seeking a highly skilled Senior Residence Manager to lead our residential operations team. As a key member of our leadership team, you will be responsible for managing daily operations, developing strategies to enhance residence performance, and driving revenue growth.Responsibilities:Manage daily operations of residential properties,...

  • Resident Experience Manager

    3 weeks ago

    London, Greater London, United Kingdom Coventry City Council Full time

    About the RoleWe are seeking an experienced Resident Experience Manager to lead our team of Resident Experience Designers and Resident Experience Advisors.Your key responsibilities will include overseeing informal complaint resolution, working with the Designers on new 'Customer Journey' processes, and collaborating with a range of colleagues across the...

  • Resident Engagement Manager

    4 weeks ago

    London, Greater London, United Kingdom Legal & General Affordable Homes Full time

    About the Role:We are seeking an experienced Resident Engagement Manager to join our team at Legal & General Affordable Homes. As a key member of our organization, you will play a vital role in delivering our resident engagement model, ensuring that our customers are at the heart of decision-making and are able to provide meaningful feedback.The successful...

  • Luxury Residence Manager

    16 hours ago

    London, Greater London, United Kingdom SA Signature Ltd. Full time

    SA Signature Agency is a renowned provider of exceptional household services. We are currently seeking an experienced Luxury Residence Manager to oversee the daily operations of a high-end residence in Mayfair, London.

  • Electronic Music App Developer

    2 days ago

    London, Greater London, United Kingdom Resident Advisor Full time

    **Job Title:** Electronic Music App DeveloperAbout Us:We are Resident Advisor, a leading music media brand that has been a cornerstone of the electronic and dance ecosystem since 2001. Our mission is to bring together the world's electronic music communities through our Global Contributor Network and international teams.About the Role:We are looking for an...

  • Luxury Residences Manager

    2 weeks ago

    London, Greater London, United Kingdom The Peninsula London Full time

    The Peninsula London is seeking a dynamic and experienced Luxury Residences Manager to join our high-profile flagship hotel and residences in the heart of Belgravia.As a key member of our Residences Team, you will be responsible for providing exceptional service to our tenants, exceeding their expectations, and ensuring seamless day-to-day operations.You...

  • Resident Care Manager

    4 days ago

    London, Greater London, United Kingdom Sanctuary Group Full time

    As a Resident Care Manager at the Sanctuary Group, you will play a vital role in ensuring that our residents receive the highest level of care and support. If you are a motivated and caring individual who is passionate about delivering exceptional care, we would love to hear from you!About the RoleThis is an excellent opportunity to join a forward-thinking...

  • Luxury Residences Service Manager

    2 weeks ago

    London, Greater London, United Kingdom RAFFLES Full time

    Your role will be responsible for leading and supervising the day-to-day running of the residential concierge desk at Raffles London OWO Residences.Working with the Residents Relations Manager, you will oversee all aspects of concierge, resident check-in/check-out arrivals/departures, and the residents' journey.The role involves pre-empting and delivering a...

Resident Manager

1 month ago

London, Greater London, United Kingdom Deverell Smith Recruitment Ltd Full time

Job Title: Resident Manager - Property Expert

Location: London

Salary: £31-33K

Working Hours: Monday - Friday 9am - 6pm with the occasional Saturday working (currently 1 in 3 Saturdays). A day off in lieu will be given on a Monday when required to work Saturday.

We are working with a build-to-rent company that is looking for a Resident Manager to join their team.

The Resident Manager plays a vital role in ensuring an outstanding and effortless living experience for residents. Collaborating with the team, the Resident Manager optimizes neighborhood occupancy and maintains properties to a high standard for viewing.

Key Responsibilities & Accountabilities:

  • Act as the primary customer-facing representative for all current and prospective residents.
  • Ensure an exemplary experience from initial inquiry through move-in and during residency.
  • Innovate to elevate standards, exploring opportunities for improvement.
  • Drive customer satisfaction across all platforms (Zendesk/Google/Homeviews).
  • Achieve set targets for occupancy, revenue, and Net Promoter Scores.
  • Manage resident contracting, ensuring compliance with standards, legislation.
  • Oversee applicant checks, screening, and commercial risk management.
  • Conduct inspections to maintain property standards and report maintenance issues.
  • Manage the move-out process, including deposit release.
  • Participate in events and enhance resident experiences.

Qualifications & Experience:

  • Prior letting/property management experience.
  • Strong customer service background.
  • Proficiency in Microsoft Office applications and industry-related systems like Yardi/RentCafe.

Key Skills & Competencies:

  • Excellent written and verbal communication skills.
  • Confident engagement with various stakeholders.
  • Proactive, problem-solving attitude.
  • Adaptable, resilient, and able to manage pressure.
  • Strong attention to detail and effective task prioritization.