Service Contract Manager

4 weeks ago


Wantage, Oxfordshire, United Kingdom MP Recruitment Full time

The role of Cleaning Contract Manager is vital as you are coordinating the operations function ensuring client satisfaction at client sites. Clients should have their enquiries dealt with as soon as possible. You are responsible for keeping up to date records and developing management systems. This includes the provision of cover cleaning operatives, often at very short notice and may require the Contract Manager to personally clean the site if cover cleaning operatives cannot be sourced.

Operational planning at contract level with responsibility for contract performance and monitoring. Management of all directly employed staff including Area and Site Supervisors including recruitment and selection, training, performance management and staff retention. Management of budgets in liaison with the Operations Manager.

Collation and reporting of management information and the development of management systems. Contact point for enquiries from company departments including sales, stores, administration, accounts, HR and payroll. Provision and maintenance of Site Reference Manuals at all sites in designated area including Health & Safety documentation, Environmental documentation and COSHH data sheets.

Carrying out risk assessments as required and sending them back to the Health & Safety Focal Point. Be aware of and proactive in following the Company Environmental Policy, reporting any noted non-conformances in respect of instructed Environmental procedures to Environmental Focal Point. Use of computer system in accordance with company procedures, including email.

Quality aspects:

  • Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation.


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