IT Support Specialist

3 weeks ago


Reading, Reading, United Kingdom Brakes Food Shop Full time

About Brakes Food Shop

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As a leading foodservice supplier, we are currently seeking an EUC Support Engineer to join our Technology team on a full-time, permanent basis.

This role requires providing onsite and remote 2nd line technical support for end-users, managing and closing incidents and service requests via the helpdesk ticketing system, owning through to resolution.

Key responsibilities include proactive replacement of end-of-life assets, IT induction for new starters, maintaining accurate asset inventory of IT hardware, and ensuring changes are made in accordance with change management guidelines and policies.

The successful candidate will have experience administering MDM platforms, understanding networking concepts, and excellent interpersonal skills.

We offer a generous holiday allowance, discounts on food and products, and real career opportunities within the world's leading foodservice business.

Salary: £40,000 - £60,000 per annum



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